The Victorian Department of Environment, Land, Water and Planning (DELWP) has engaged CPRC to deliver a project to assist community workers supporting households experiencing difficulties with their energy bills.
The project recognises that community workers are on the front line when households struggle with the cost of their energy bills. Our goal is to ensure community workers have access to practical, relevant, up-to-date energy information materials for their work helping households to better understand, manage and gain confidence with their bills.
The project will run to September 2019 and has three parts:
- Benchmarking the energy information needs of workers across the community sector
- Developing energy information materials and resources to support community workers in their work with clients
- Evaluating the effectiveness of the new materials and resources and whether they meet the needs of community workers
If you work in the community sector, we’d like to hear from you!
CPRC is conducting interviews and surveys throughout November and December with community workers to ensure we understand the sorts of information & resources that would be of most assistance.
To participate in the interview and go in the draw to win a $100 voucher, please contact Research & Engagement Manager, Karl Barratt on email@example.com or 9639 7600.