News and Opinion

February 1, 2018

Will Big Data end the ‘fair go’ for Australian consumers?

Australia is lagging other countries in its understanding of the impacts of ‘big data’ collection and consumer profiling, the Consumer… Read More ▸

January 12, 2018

Operation of an Energy Comparator Code of Conduct

With significant growth in the use of comparator websites, the former Consumer Utilities Advocacy Centre (CUAC) developed the Energy Comparator… Read More ▸

A message from our Chair

At a pivotal point in its history, I’m delighted to join CPRC as Board Chair. Representing consumers and helping them… Read More ▸

January 10, 2018

A big win for energy consumers

The Australian Competition Tribunal has reviewed pricing reset proposals from Victorian energy distribution businesses and determined that they could not… Read More ▸

January 9, 2018

Better measuring outcomes in the rental market

CPRC has embarked on consultations with academics, community advocates, policymakers and industry to further investigate the experiences of those participating… Read More ▸

January 8, 2018

New CPRC Stakeholder Engagement forums

To reflect our new policy remit and approach to research, CPRC now has now two formal consultation forums for collaboration… Read More ▸

August 25, 2017

Building Customer Trust

On Thursday 24th August 2017, Yarra Valley Water (YVW) hosted the Thriving Communities Partnership, with 70 other organisations in attendance… Read More ▸

August 24, 2017

Our launch & panel discussion!

On 23 August 2017, the Victorian Minister for Consumer Affairs, Gaming and Liquor Regulation officially launched CPRC, Australia’s first ever… Read More ▸