Building Customer Trust

On Thursday 24th August 2017, Yarra Valley Water (YVW) hosted the Thriving Communities Partnership, with 70 other organisations in attendance to co-create the Thriving Communities Partnership Charter. The Thriving Communities Partnership (TCP) is a cross-sector collaboration aimed at ensuring that everybody has fair access to the modern essential services they need to thrive in contemporary […]

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Our launch & panel discussion!

On 23 August 2017, the Victorian Minister for Consumer Affairs, Gaming and Liquor Regulation officially launched the CPRC, Australia‚Äôs first ever consumer-focused think tank. Held at Victorian Parliament House, the event was attended by over 70 representatives from consumer organisations, academia, industry and consumer-focused government agencies. Attendees heard from an expert panellists Michele Levine, CEO […]

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How we will work

The CPRC is an independent research organisation which undertakes research to inform policy reform and business practice changes to improve outcomes for consumers. Working across the government, regulatory, business and community sectors, the organisation is committed to an evidence-based and human-centred approach to research. Having developed our research priorities, we are now focused on developing […]

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