News

Better measuring outcomes in the rental market

CPRC has embarked on consultations with academics, community advocates, policymakers and industry to further investigate the experiences of those participating in the rental market. Whether the rental market is working effectively and delivering good outcomes for tenants is currently difficult to ascertain, largely due to a lack of consistent and transparent reporting. Reports suggest that […]

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New CPRC Stakeholder Engagement forums

To reflect our new policy remit and approach to research, CPRC now has now two formal consultation forums for collaboration around consumer vulnerability and emerging strategic consumer policy issues. We will also continue our informal and project-based engagements. CPRC Reference Group Applications for the CPRC Reference Group closed on 8 December; warm thanks to everyone […]

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Building Customer Trust

On Thursday 24th August 2017, Yarra Valley Water (YVW) hosted the Thriving Communities Partnership, with 70 other organisations in attendance to co-create the Thriving Communities Partnership Charter. The Thriving Communities Partnership (TCP) is a cross-sector collaboration aimed at ensuring that everybody has fair access to the modern essential services they need to thrive in contemporary […]

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Our launch & panel discussion!

On 23 August 2017, the Victorian Minister for Consumer Affairs, Gaming and Liquor Regulation officially launched the CPRC, Australia’s first ever consumer-focused think tank. Held at Victorian Parliament House, the event was attended by over 70 representatives from consumer organisations, academia, industry and consumer-focused government agencies. Attendees heard from an expert panellists Michele Levine, CEO […]

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How we will work

The CPRC is an independent research organisation which undertakes research to inform policy reform and business practice changes to improve outcomes for consumers. Working across the government, regulatory, business and community sectors, the organisation is committed to an evidence-based and human-centred approach to research. Having developed our research priorities, we are now focused on developing […]

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