Australians are spending more of their lives online. 87% were active internet users in 2017, more than 17 million use social networking sites, and 84% are now buying products online.
CPRC focuses on ensuring consumer policy and protection frameworks are modernised to keep pace with technological advancement. This is central to the operation of effective and sustainable consumer markets.
As consumers, we create unprecedented amounts of personal data which reflect our purchase, consumption, payment, browsing and social media behaviour. This is used to enhance consumer experiences, enable more accurate product and service comparisons, drive efficiency, and deliver innovation. However, it is also used for developing detailed consumer profiles, price discrimination practices, and potential exclusion.
Consumer data is increasingly becoming a central input to production for many new platforms. How we deal with questions of ownership, privacy, consumer comprehension and choice are all central to the extent to which both consumers and businesses benefit from these new technologies.
CPRC is currently focused on research to build knowledge in the areas of:
July 27, 2018Report: Consumer Data and the Digital Economy
Consumer Data and The Digital Economy was released in July 2018. Australian consumers value their privacy, but our research finds that… Read More ▸
July 17, 2018query:data national consumer data conference
CPRC hosted Australia’s first major consumer data conference on July 16, 2018. query:data brought together 120 of Australia’s leading researchers,… Read More ▸