10 January 2022

Submission to The Attorney-General’s Department – Privacy Act Review – Discussion Paper

CPRC welcomes the progress on the review of the Privacy Act. CPRC has a keen interest in how Australia’s privacy
16 December 2021

The Digital Checkout

Over the last three decades Australian consumers have progressively shifted towards the digital economy for the consumption of products and
16 December 2021

Outreach: Supporting Victorian consumers to lower energy bills

Our amazing outreach team have been back out in the community supporting concession card holders to access the Victorian Government’s
13 December 2021

Why listening needs to be at the heart of a consumer-led recovery

There is a lot of talk from industry and governments about consumer-centred service and policy design, but we often lack the tools we need to do […]
13 December 2021

Telco reforms

After a long 18 months in and out of COVID-19 lockdowns, all of us who working, schooling and simple existing at home have become intimately familiar […]
8 December 2021

Submission to The Attorney-General’s Department: Online Privacy Bill

While the CPRC generally supports the proposed amendments in Privacy Legislation Amendment (Enhancing Online Privacy and Other Measures) Bill 2021
8 December 2021

Submission to the ESC on Payment Difficulty Framework implementation review

In our submission reviewing the implementation of the PDF we draw on insights from out outreach team, highlighting evidence of
6 December 2021

Submission 2021 Regional Telecommunications Review

COVID-19 has demonstrated how essential telecommunications devices and services are to Australian consumers and how relevant 2021 Regional Telecommunications Review
2 December 2021

Floppy disks, Faith and a Privacy Act for the 21st century

By Lauren Solomon and Chandni Gupta As we enter the home stretch of 2021, our heads are down preparing CPRC’s response to the proposed Discussion