News and Opinion

May 13, 2018

Research: Australian consumers ‘soft targets’ in Big Data economy

Surveying the digital behaviours of 1004 Australian consumers over the past 12 months, CPRC found that: Only 6% had read… Read More ▸

April 16, 2018

Launch of the Five Preconditions of Effective Consumer Engagement report

Complexity, disengagement and inability to choose products that suit consumer needs and preferences have all been raised as significant challenges… Read More ▸

February 1, 2018

Will Big Data end the ‘fair go’ for Australian consumers?

Australia is lagging other countries in its understanding of the impacts of ‘big data’ collection and consumer profiling, the Consumer… Read More ▸

January 12, 2018

Operation of an Energy Comparator Code of Conduct

With significant growth in the use of comparator websites, the former Consumer Utilities Advocacy Centre (CUAC) developed the Energy Comparator… Read More ▸

A message from our Chair

At a pivotal point in its history, I’m delighted to join CPRC as Board Chair. Representing consumers and helping them… Read More ▸

January 10, 2018

A big win for energy consumers

The Australian Competition Tribunal has reviewed pricing reset proposals from Victorian energy distribution businesses and determined that they could not… Read More ▸

January 9, 2018

Better measuring outcomes in the rental market

CPRC has embarked on consultations with academics, community advocates, policymakers and industry to further investigate the experiences of those participating… Read More ▸

January 8, 2018

New CPRC Stakeholder Engagement forums

To reflect our new policy remit and approach to research, CPRC now has now two formal consultation forums for collaboration… Read More ▸