2 March 2022

Submission to Australian Energy Regulator – DRAFT Consumer Vulnerability Strategy

CPRC welcomes the AER’s Consumer Vulnerability strategy and supports the outcomes suggested. In our submission, CPRC outlines a range of recommendations regarding proposed actions and additional […]
22 June 2021

Submission to the ESC on their draft Consumer Vulnerability Strategy

CPRC strongly supports the approach, goals and initiatives outlined in the ESC’s draft Vulnerability Strategy. Drawing from on-the-ground insights from
24 September 2020

Submission to the Consumer Safeguards Review Part C: Choice and Fairness

This submission draws on CPRC’s commissioned and collaborative research with academics across different complex and essential service markets, highlighting key
23 January 2020

Submission to the Royal Commission into Aged Care Quality and Safety – Aged care program redesign: services for the future consultation paper

This submission highlights key findings from CPRC’s 2020 report Choosing care: the difficulties in navigating the Home Care Package market