Consumers in digital world

8 June 2022

Duped by design – Manipulative online design: Dark patterns in Australia

CPRC’s research report Duped by design explores ten types of deceptive designs and the impact of those designs on Australian consumers that steer choices in ways […]
28 April 2022

Consumer Data Right Report 4: My Data, My Choices

Consumers need simple and reliable ways to make their data sharing choices known; for these choices to be respected and acted on safely; and to have […]
13 April 2022

Submission to ACCC: Digital Platform Services Inquiry on updating consumer law for digital platform services

In its submission to the ACCC’s Digital Platform Services inquiry on updating consumer law for digital platform services, CPRC calls for a consumer-centred approach to mitigating […]
10 January 2022

Submission to The Attorney-General’s Department – Privacy Act Review – Discussion Paper

CPRC welcomes the progress on the review of the Privacy Act. CPRC has a keen interest in how Australia’s privacy
16 December 2021

The Digital Checkout

Over the last three decades Australian consumers have progressively shifted towards the digital economy for the consumption of products and
27 September 2021

Submission to Treasury: Strengthening protections against unfair contract terms

CPRC supports the proposed amendments in Treasury Laws Amendment (Measures for a later sitting) Bill 2021: Unfair contract term reforms, which
9 September 2021

Submission to Home Affairs – Strengthening Australia’s cyber security regulations and incentives

CPRC’s research continually confirms that consumers are overwhelmed with the explosion of data driven products and services. Information asymmetries, lack
26 August 2021

Submission to Treasury: Consumer Data Right – Strategic Assessment

CPRC believes that while an economy-wide consumer data right strategy has the potential to bring benefits to all Australians, it’s
18 August 2021

Submission to ACCC: Digital Platform Services Inquiry – Online Marketplaces

CPRC submission to the ACCC Digital Platform Services Inquiry into general online marketplaces highlights our research insights on: