Consumers in digital world

7 September 2018

Submission to Treasury Laws Amendment (CDR) Bill 2018: Exposure Draft

It is CPRC’s view that the CDR is a positive reform in the sense that it may – with appropriate
8 August 2018

Submission to new Australian Government Data Sharing and Release legislation – Issues paper

As a general observation in relation to current policy issues explored in this consultation, CPRC notes the current lack of
27 July 2018

Report: Consumer Data and the Digital Economy

Consumer Data and The Digital Economy was released in July 2018. Australian consumers value their privacy, but our research finds that
17 July 2018

Report: Consumer Data and the Digital Economy

CPRC documents current consumer data collection, sharing and use practices. We detail findings of our recent market research into the
17 June 2018

Report Summary: Consumer Data and the Digital Economy

This guide showcases practices that build customer trust, benefiting customers and retailers alike. These practices, and the principles that underpin
17 April 2018

Report: Five Preconditions of Effective Consumer Engagement

CPRC’s Five Preconditions of Effective Consumer Engagement report presents a conceptual framework to build consumer confidence and trust in markets and facilitate
5 April 2018

Submission to ACCC Digital Platforms Inquiry Issues Paper

CPRC notes that this Inquiry and cited data practices are not occurring in isolation. One of the most significant challenges
23 March 2018

Submission to the Australian Government Review into Open Banking

It is without question that effective regulation and data security is essential to establishing consumer trust and participation in Open