Report

27 September 2022

How Australia can stop unfair business practices

How Australia can stop unfair business practices Unfair business practices cause consumer harm but currently, there’s a gap in our laws to effectively protect Australian consumers.  […]
8 June 2022

Duped by design – Manipulative online design: Dark patterns in Australia

CPRC’s research report Duped by design explores ten types of deceptive designs and the impact of those designs on Australian consumers that steer choices in ways […]
28 April 2022

Consumer Data Right Report 4: My Data, My Choices

Consumers need simple and reliable ways to make their data sharing choices known; for these choices to be respected and acted on safely; and to have […]
16 December 2021

The Digital Checkout

Over the last three decades Australian consumers have progressively shifted towards the digital economy for the consumption of products and
12 May 2021

Consumer Data Right Report 3: Vulnerability, capability, opportunity

Understanding consumer vulnerability as a key to unlocking benefit from the Consumer Data Right Vulnerability affects us all. Principles that support
12 May 2021

Consumer Data Right Report 2: Joint accounts and the Consumer Data Right

The Consumer Policy Research Centre (CPRC) has been engaged to prepare a series of consumer research reports for the Data
18 March 2021

Unfair Trading Practices in Digital Markets: Evidence and Regulatory Gaps

The Consumer Policy Research Centre (CPRC) is a strong supporter of an unfair trading practices prohibition being introduced in Australia.
7 December 2020

CPRC 2020 Data and Technology Consumer Survey

New research finds Australian consumers want more control over their personal information and expect fair treatment A Consumer Policy Research
30 August 2020

Picking Peaches: Service quality in the Victorian energy market

Regulatory inquiries and Royal Commissions continue to identify poor practices by firms delivering essential and complex services, resulting in consumer