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Consumers in digital world

June 05, 2024

My recent scam scare exposes a larger issue in Australia

Recently, trusted Government departments have celebrated the reported downturn in financial losses from scams in Australia. Sounds good, right? We are all getting savvier, we are all onto scammers. Or are we? I recently had a brush with a scammer which got me thinking about these reports and what the numbers mean.

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Consumers in digital world

March 14, 2019

Consumer Trust in Smart Products; Balancing Innovation and Privacy As Personal Data Fuels the Fourth Industrial Revolution

This year World Consumer Rights Day is focusing on trusted smart products, examining how the wants and needs of consumers must be central to the development of digital products and services for a #BetterDigitalWorld. Here CPRC Senior Research and Policy Officer, Brigid Richmond explores this theme in the Australian context.

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Consumers in digital world

February 26, 2019

The Renter’s Journey Forum

On 25 February, CPRC launched The Renter’s Journey report at the first Consumer Policy Connect Series forum for 2019, bringing together government, the community sector, industry and academia to discuss consumer-centred policy reform and innovation in the Australian private rental system.

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Consumers in digital world

July 17, 2018

Query:data Conference

CPRC’s latest research on consumer data has shown a clear lack of transparency and choice for consumers on how their data is collected, used and shared. The report highlighted the need for diversity in skills and strategies for developing economy-wide protection and standards for protecting consumer privacy and enabling genuine choice and consent.

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Consumers in digital world

July 14, 2018

Australians Primed for a Backlash Against Data Free-for-All

The Consumer Data and Digital Economy report, released today by Consumer Policy Research Centre (CPRC), has found Australians are not apathetic toward data protection, but feel little control over what data they provide.

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