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Consumers in digital world
June 05, 2024
Recently, trusted Government departments have celebrated the reported downturn in financial losses from scams in Australia. Sounds good, right? We are all getting savvier, we are all onto scammers. Or are we? I recently had a brush with a scammer which got me thinking about these reports and what the numbers mean.
Data
December 17, 2021
2020 has been a year like no other. The COVID-19 pandemic and associated health measures have affected us all, be it directly or through our families and friends and across our communities. COVID-19 has also affected our experiences as consumers in some way, shape or form – be it the impacts of product shortages, higher prices and cancellations; increased reliance on essential services like energy and telco; being forced to take on debt to manage losses of income; or the increased use of online and data-driven technologies, products and services.
Data
December 17, 2020
A message from Andrew Thomsen, Senior Research and Policy Manager, CPRC 2020 has been a year like no other. The COVID-19 pandemic and associated health measures have affected us all, be it directly or through our families and friends and across our communities.
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December 17, 2020
A message from Andrew Thomsen, Senior Research and Policy Manager, CPRC. 2020 has been a year like no other. The COVID-19 pandemic and associated health measures have affected us all, be it directly or through our families and friends and across our communities.
Data
December 07, 2020
Data
November 26, 2020
After 6 months of steep financial challenges, many young consumers have turned to unsustainable practices to get by, including a growing reliance on loans and credit card/buy-now-pay-later services, borrowing from family and friends, and drawing down on limited available capital. The numbers of young people seeking payment assistance and missing basic household bill payments are on the rise.
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