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December 17, 2021

Consumers, data and digital transformation – a year in review at CPRC

2020 has been a year like no other. The COVID-19 pandemic and associated health measures have affected us all, be it directly or through our families and friends and across our communities. COVID-19 has also affected our experiences as consumers in some way, shape or form – be it the impacts of product shortages, higher prices and cancellations; increased reliance on essential services like energy and telco; being forced to take on debt to manage losses of income; or the increased use of online and data-driven technologies, products and services.

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Data

December 17, 2020

Consumers, Data and Digital Transformation – A Year in Review at CPRC

A message from Andrew Thomsen, Senior Research and Policy Manager, CPRC 2020 has been a year like no other. The COVID-19 pandemic and associated health measures have affected us all, be it directly or through our families and friends and across our communities.

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Data

December 17, 2020

Consumers, data and digital transformation – a year in review at CPRC

A message from Andrew Thomsen, Senior Research and Policy Manager, CPRC. 2020 has been a year like no other. The COVID-19 pandemic and associated health measures have affected us all, be it directly or through our families and friends and across our communities.

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Data

December 07, 2020

New Research Finds Australian Consumers Want More Control Over Their Personal Information and Expect Fair Treatment

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Data

November 26, 2020

Young People Wading Into a Sea of Debt As They Bear the Brunt of COVID-19

After 6 months of steep financial challenges, many young consumers have turned to unsustainable practices to get by, including a growing reliance on loans and credit card/buy-now-pay-later services, borrowing from family and friends, and drawing down on limited available capital. The numbers of young people seeking payment assistance and missing basic household bill payments are on the rise.

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