May 4, 2020Improving consumer decision-making about retirement housing
To inform our submission to the Victorian Government’s review of the Retirement Villages Act 1986, CPRC co-funded the University of… Read More ▸
January 30, 2020Older Australians left abandoned and confused by home care system
Consumer research centre releases latest report – Choosing care: the difficulties of navigating home care The report from Consumer Policy… Read More ▸
August 19, 2019How can retailers improve access and outcomes for consumers with cognitive disabilities?
Guest post by Dr Yvette Maker and Prof Jeannie Paterson, University of Melbourne Service providers’ poor conduct towards consumers with… Read More ▸
August 16, 2019Minister Lily D’Ambrosio launches $640k energy program to support Victorians experiencing vulnerability
DELWP partners with CPRC and CISVic to launch innovative and accessible energy information program, equipping 600+ emergency relief workers in… Read More ▸
April 9, 2019Using Data for Good
Data is not intrinsically good nor bad. We are inundated with news reports of data breaches by the tech giants… Read More ▸
March 27, 2019What if everyone could recognise vulnerability and knew what to do?
Anita Wynne, Principal of The Information Counsel introduces the latest innovation from the FrameShift team in partnership with the Society… Read More ▸
June 30, 2018Navigating complex markets
Kicking off the event, Martin Parkinson, the secretary of the Department of Prime Minister and Cabinet, reflected on the failure… Read More ▸
April 16, 2018Launch of the Five Preconditions of Effective Consumer Engagement report
Complexity, disengagement and inability to choose products that suit consumer needs and preferences have all been raised as significant challenges… Read More ▸