August 12, 2020

Energy Simplified Webinars

Let us show you four simple steps that everyone can take for more affordable electricity and gas bills. Register now… Read More ▸

May 4, 2020

Improving consumer decision-making about retirement housing

To inform our submission to the Victorian Government’s review of the Retirement Villages Act 1986, CPRC co-funded the University of… Read More ▸

January 30, 2020

Older Australians left abandoned and confused by home care system

Consumer research centre releases latest report – Choosing care: the difficulties of navigating home care The report from Consumer Policy… Read More ▸

August 19, 2019

How can retailers improve access and outcomes for consumers with cognitive disabilities?

Guest post by Dr Yvette Maker and Prof Jeannie Paterson, University of Melbourne Service providers’ poor conduct towards consumers with… Read More ▸

August 16, 2019

Minister Lily D’Ambrosio launches $640k energy program to support Victorians experiencing vulnerability

DELWP partners with CPRC and CISVic to launch innovative and accessible energy information program, equipping 600+ emergency relief workers in… Read More ▸

April 9, 2019

Using Data for Good

Data is not intrinsically good nor bad. We are inundated with news reports of data breaches by the tech giants… Read More ▸

March 27, 2019

What if everyone could recognise vulnerability and knew what to do?

Anita Wynne, Principal of The Information Counsel introduces the latest innovation from the FrameShift team in partnership with the Society… Read More ▸

June 30, 2018

Navigating complex markets

Kicking off the event, Martin Parkinson, the secretary of the Department of Prime Minister and Cabinet, reflected on the failure… Read More ▸

Reseach areas
Consumer Policy Research Centre

The Home

Consumer Policy Research Centre

Living Online

Consumer Policy Research Centre

CPRC Annual Consumer Index

Consumer Policy Research Centre

Making Consumer Decisions Easier & Fairer

Consumer Policy Research Centre

When Things Go Wrong