Markets that work for people

16 March 2023

Why businesses need to keep consumers safe and treat their data with care

In whose interest? Why businesses need to keep consumers safe and treat their data with care Australia’s privacy laws rely on notification and consent as the […]
21 February 2023

Submission to Designing ReMade in Australia Discussion paper

Encouraging greater uptake of recycling and the creation of a circular economy are important steps to reduce waste and resource use in Australia. We know consumers […]
21 February 2023

Submission to Treasury consultation on Climate-related financial disclosure

Consistent disclosure of climate related risks is an important step towards all actors in our economy removing and managing these risks. While the consultation paper primarily […]
21 February 2023

Submission to AEMC Unlocking Customer Energy Resources benefit

Consumer protections for the provision of distributed or consumer energy resources should be consistent with broader protections for energy consumers under the National Energy Consumer Framework […]
16 December 2022

Submission: SA review of residential tenancies act

More Australians are renting and for longer. Rental reform is required to ensure that people who rent have adequate protections, access to redress, and safe, energy […]
6 December 2022

The consumer experience of green claims in Australia

The consumer experience of green claims in Australia Online and off, consumers are bombarded with claims about green and sustainable features.    This report explores the volume […]
25 November 2022

Submission on Protections for consumers of Distributed Energy Resources: Consultation paper

The current consumer protection framework is not fit for purpose to support consumers with distributed energy resources (DER). The regulatory framework should center consumer outcomes to […]
16 November 2022
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The barriers and potential enablers of electric vehicle uptake in Australia

The barriers and potential enablers of electric vehicle uptake in Australia This working paper covers the barriers and enablers of elective vehicle uptake in Australia.  Download […]
2 November 2022
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Mind the Gap

Mind the Gap Identifying the gap between energy concession eligibility and concessions received Ensuring low-income consumers receive concessions is direct cost-of-living support to improve affordability of […]