Markets that work for people

14 May 2022

From Search to Sale – Navigating the Victorian Property Market

CPRC’s research report From Search to Sale: Navigating the Victorian Property Market has found property buyers do not have access to accurate information about the price […]
14 February 2022

Submission to OAIC – Review of the Privacy (Credit Reporting) Code 2014

CPRC calls for a clearer governance and effective regulation of the credit reporting regime, with the regulator resourced to conduct effective monitoring of consumer outcomes and […]
6 December 2021

Submission 2021 Regional Telecommunications Review

COVID-19 has demonstrated how essential telecommunications devices and services are to Australian consumers and how relevant 2021 Regional Telecommunications Review
1 October 2021

Submission on AER’s Better Bills Guideline

In developing its Better Bills guideline, CPRC encourages the AER to consider simplifying and standardising location of key information on
27 September 2021

Submission to Treasury: Strengthening protections against unfair contract terms

CPRC supports the proposed amendments in Treasury Laws Amendment (Measures for a later sitting) Bill 2021: Unfair contract term reforms, which
21 September 2021

Consumer insights series: Sector Scorecard

CPRC’s Sector Scorecard developed in partnership with Roy Morgan, provides a comparative ranking of key Australian essential services markets when it came to supporting consumers during […]
18 August 2021

Submission to ACCC: Digital Platform Services Inquiry – Online Marketplaces

CPRC submission to the ACCC Digital Platform Services Inquiry into general online marketplaces highlights our research insights on:
30 July 2021

Right to repair submission

CPRC’s submission on the Productivity Commissions draft Right to Repair report supports the proposed recommendations. However, we consider the recommendations
11 June 2021

Submission to ACCC: Digital Platform Services Inquiry – Online Marketplaces

CPRC’s submission on the exposure draft of the Competition and Consumer (Industry Codes – Unit Pricing) Regulations 2021, welcoming the