Research

1 December 2023

Seeing green

SEEING GREEN Green claims are everywhere, even on social media. But how easy is it for consumers to tell the difference between a genuine environmental claim […]
19 October 2023

Detours and Roadblocks

Faulty cars are far too common and disrupt too many lives. This report: delves deep into the repercussions of faulty cars on individuals’ lives examines the […]
1 June 2023

Consumer issues in Victoria

Victorian Consumer Survey Problems, complaints and resolutions CPRC surveyed Victorians to understand their experiences as consumers. We look at the problems they face, if they made […]
29 March 2023

Not a fair trade – consumer views on how businesses use their data

Not a Fair Trade Consumer views on how businesses use their data This working paper explores consumer sentiment on privacy practices and protections. CPRC conducted a […]
16 March 2023

Why businesses need to keep consumers safe and treat their data with care

In whose interest? Why businesses need to keep consumers safe and treat their data with care Australia’s privacy laws rely on notification and consent as the […]
2 February 2023

Buy Now, Pain Later – The experience of Victorian consumers with Buy Now, Pay Later loans

19 December 2022

Rising rates, falling financial wellbeing: the impact of housing stress on Victorians

6 December 2022

The consumer experience of green claims in Australia

The consumer experience of green claims in Australia Online and off, consumers are bombarded with claims about green and sustainable features.    This report explores the volume […]
16 November 2022
EV report cover

The barriers and potential enablers of electric vehicle uptake in Australia

The barriers and potential enablers of electric vehicle uptake in Australia This working paper covers the barriers and enablers of elective vehicle uptake in Australia.  Download […]