Media Hub
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February 01, 2024
Final day of Congress and the pace remained fast and fascinating with enlightening presentations with a key focus on sustainability to close off the conference. Below are some highlights from Day 3.
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December 02, 2021
As we enter the home stretch of 2021, our heads are down preparing CPRC’s response to the proposed Discussion Paper of the review of Australia’s Privacy Act 1988.
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September 21, 2021
By delivering the joint worst customer experience overall these sectors have let down their customers when they most needed support. This highlights the need for increased consumer protections both during and beyond the pandemic. CPRC partnered with Roy Morgan Research to understand the impact of COVID-19 on consumers across several key industry sectors:
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April 08, 2021
An on the ground insight from our Education and Training Manager Karl Baratt.
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February 16, 2021
Op Ed by CPRC CEO, Lauren Solomon, in 'The Canberra Times'
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February 10, 2021
CPRC has been picked up in the @ACCC Ad Tech Inquiry (p79). Consumers kept in dark, need to shine a light on practices.
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November 23, 2020
A ground-breaking new technical paper demonstrates how businesses can identify algorithmic bias in artificial intelligence (AI), and proposes steps they can take to address this problem. With companies increasingly using AI for decision making in everything from pricing to recruitment, Addressing the problem of algorithmic bias explores how these decision-making systems can result in unfairness.
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April 22, 2020
A message from Lauren Solomon It’s hard to believe we’re now four months into the year. The 2020 we all thought we might have, certainly now seems worlds apart from the one we will share. First and foremost, we at CPRC would like to recognise those on the frontline working tirelessly and creatively to keep people safe and our world ticking over. The changes underway in our society and markets are both personal and collective. We’re finding new ways to work. New ways to support those in need. New ways to connect with community. And new ways to derive meaning as we go about our lives.
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March 01, 2020
A warm welcome to our new Reference Group for 2020: Delia Rickard (ACCC), Prof Allan Fels AO (University of Melbourne), Dr Manisha Amin (Centre for Inclusive Design), Kate Symons (Essential Services Commission), Philip Cullum, Margery Clark (ANZ), Drew MacRae (Financial Rights Legal Centre), and Gavin Dufty (St Vincent De Paul Society Victoria).
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February 26, 2020
Ensuring that consumers experiencing vulnerability are helped not hindered by business practice, policy and regulation is a long-standing challenge for all sectors. Our research for the Australian Energy Regulator (AER) explores leading approaches internationally, examples of initiatives working closer to home, and opportunities to take Australia towards fairer and more inclusive markets for all consumers.
