Consumer data is now a major input to production, with data-fuelled technologies and industries to deliver some of the most significant economic growth over the coming decade. Ensuring that the benefits and value of digital innovation are being fairly shared with consumers will be central to long-term and sustainable growth.
To be held at the Arts Centre in Melbourne on Tuesday 19 November 2019, CPRC will host a forward-looking gathering of Australian and international experts for conversation about some of the most significant shifts taking place in digital markets today, including:
Our aim for the upcoming conference is to build greater shared understanding across sectors about consumer empowerment, choice and the intersection of policy frameworks in the digital age. It is our belief that only through robust, diverse and informed public policy debate will Australia be well-placed to establish frameworks and protections which meet community expectations and enable socially beneficial innovation.
8:30 – 9:00am
9:00 – 9:30am
Welcome to Country
Welcome from Catherine Wolthuizen, Chair, Consumer Policy Research Centre
Opening from theHon Marlene Kairouz, Minister for Consumer Affairs, Gaming and Liquor Regulation; Minister for Suburban Development, Parliament of Victoria
Address from theHon Jane Hume, Assistant Minister for Superannuation, Financial Services and Financial Technology, Parliament of Australia
9:30 – 9:40am
Introduction and Goals
9:45 – 10:40am
Opening Plenary Session: Emerging challenges for policymakers and regulators
10:40 – 11:00am
Reflections on the latest developments in competition policy
A fireside chat – ‘interviewing the interviewer’ – with Dr Katharine Kemp and Prof Caron Beaton-Wells, exploring Caron’s perspective on recent developments and what she’s learnt during the diverse recordings of the Competition Lore podcast series.
11:00 – 11:20am
Insights from abroad
11:35am – 12:40pm
Rights in the Digital Age
Towards a human rights approach to policy and regulation
Panel: What rights do we need in the digital age?
This session will explore differing perspectives on what rights we need to protect consumers and citizens in the digital age.
12:40 – 1:30pm
Advancements in Technology
Panel: Blink and You’ll Miss It
This session will explore new data-driven technologies and services – the opportunities and the risks.
1:30 – 2:00pm
2:05 – 3:00pm
On Good Data
Panel: What is good data to you?
This session will explore the different perspectives on how data-driven technologies, services and research can be used for good – improving outcomes for the community.
3:00 – 3:15pm
3:15 – 3:30pm
3:30 – 3:55pm
Putting consumers and the community at the centre of digital transformation
Guided activity: Re-imagining our digital future
This session will include collaboration and audience engagement to explore a future where consumers and the community are at the centre of digital transformation.
CPRC Annual Consumer Index
Making Consumer Decisions Easier & Fairer
When Things Go Wrong