Events
When Australians buy an appliance we have no idea how long the appliances should last — or whether they can be repaired.
CPRC research found that 85% of Australians want manufacturers to disclose appliance lifespans, yet this information is missing at the checkout. Instead, consumers are often left with vague “green” claims that don’t help them make smarter choices.
Join us for a live conversation on how repairability labels could work here in Australian and what lessons we can take from France’s world-first repair index.
This live fireside chat session will focus on one critical insight from Misused and Confused: the lack of repairability information for large appliances.
Together we’ll explore:
Lucile Buisson is an economist and holds a PhD in geography. She has been working in the Research and Public Relations Department of the French consumer association UFC-Que Choisir, where she is responsible for mobility and circular economy issues. With extensive expertise in environmental assessment methods, she has contributed to ministerial working groups that developed the French repairability and durability indices for household appliances and electronic devices. She is currently involved in designing new repairability indices.
Marianne led the Misused and Confused research, which explored how Australians shop for large appliances and the information gaps that shape their choices. She specialises in consumer research that underpins CPRC’s policy recommendations and advocacy for fairer markets.
Chandni is CPRC’s Deputy CEO and Digital Policy Director. She leads CPRC’s research and policy program and has a strong track record of bringing together diverse voices to tackle consumer issues. For this event, Chandni will guide a fireside-style conversation that explores what a repairability label could look like in Australia.
This event is for anyone interested in the right to repair and sustainability in Australia, including policymakers and regulators, consumer and sustainability advocates, academics and researchers, industry leaders and retailers.
You’ll come away with:
This event builds on the Misused and Confused research (funded by Energy Consumers Australia), which found that while Australians benefit from strong energy and water rating labels, there are critical gaps — especially around repairability and durability. Research to be released end September
What’s Next?
Following this event, join us at the Australian Repairability Network Summit on October 17 for continued discussion and action on repairability in Australia.
Completed
Join an exclusive gathering of Australia's energy and equity sector leaders for a focused dialogue on energy justice and community equity. This unique mini sprint brings together influential decision-makers to shape practical solutions for an equitable energy transition.
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With a growing market for environmental products, consumers are surrounded by claims about green and sustainable features. Products and services may make claims such as ‘sustainable’, ‘carbon neutral,’ etc, but the vague and broad nature of the claims means that consumers are not able to verify them. Consumers are left hoping that businesses are following through on their sustainable promises. These claims may cause harm for sustainability efforts but also to consumers. So, how can we make green claims work for consumers?
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