Events

Life in Residential Parks — Research Launch

Date: 18 August 2025
Time: 11:00 AM – 12:00 PM AEST
Online:  via Microsoft Teams

Join the Commissioner for Residential Tenancies and Consumer Policy Research Centre for the launch of Life in Residential Parks — a research report examining the experiences of Victorians living in residential parks.

This milestone research project has been a year in the making, involving extensive engagement with residents, industry stakeholders, and community organisations across Victoria. The report provides crucial insights into the challenges facing residential park communities and offers evidence-based recommendations for policy reform.

Program

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Master of Ceremonies: Dr Heather Holst, Commissioner for Residential Tenancies
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Keynote Address: The Hon. Nick Staikos MP, Minister for Consumer Affairs
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Minister's Q&A Session
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Research Insights Presentation: Consumer Policy Research Centre team shares key findings and recommendations
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Community and Industry Perspectives: Manufactured Home Owners Association (MHOA) representative and Caravan & Residential Parks Victoria
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Audience Q&A

Speakers

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Dr Heather Holst

Commissioner for Residential Tenancies

With many years of experience working in the housing, and homelessness sectors, Dr Holst is a strong champion for the rights of Victorian renters. This includes residents of rooming houses, caravan parks and residential parks.

She has worked in Melbourne and regional Victoria in a wide range of roles with community organisations, including Tenants Victoria and Launch Housing. In these roles, Dr Holst designed and operated a range of housing projects, support programs and rough sleeping solutions.

The Victorian Government appointed Dr Heather Holst, in September 2018, the first time an Australian government had created such a role to hear advice about the needs of renters.

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The Hon. Nick Staikos MP

Minister for Consumer Affairs

As a lifelong resident of the Bentleigh electorate, Nick ran for Parliament to ensure that local schools had modern, comfortable facilities for our students and teachers.

The priorities Nick has for his community are to ensure that local schools are properly resourced to provide the best possible education, that sports clubs have modern facilities, that roads and public transport network are safe and reliable, and that local health services are accessible.

Nick’s vision for Victoria’s future is that the Government continues to provide opportunities to Victorians by offering them the best possible education and training, so that people have the skills to secure stable employment and enjoy the dignity of work.

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Sarah Panckridge

Senior Research and Policy Advisor, CPRC

Sarah brings social research experience from the justice and union sectors, specialising in qualitative research, policy analysis and advocacy. This experience has included writing submissions to Royal Commissions and inquiries, and sitting on ethics and legislative reform committees.

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Judith Duffy

President and Co-Treasurer, MHOA

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Sam Cohen

President, Caravan and Residential Parks Victoria

Sam joined Serenitas in 2023 as their Southern Regional Manager and has been involved in business operations, customer experience and service delivery and commercial management for over 30 years.

He supports Serenitas in the ongoing expansion of their residential parks business across the Victoria (SA, Tasmania and NSW). Prior to joining Serenitas, Sam was the General Manager at AVA Communities, Operations Manager (Residential Parks) at Stockland for nearly three years, and the Head of Operations for Lifestyle Communities for nearly nine years.

After six years as Committee Vice President, Sam was voted President in 2024.

This event is designed for:

  • Government officials and policymakers
  • Residential park operators and industry representatives
  • Community organisations and advocacy groups
  • Residents and their representatives
  • Housing and consumer affairs professionals
  • Researchers and academics working in housing policy

About the Research

Life in Residential Parks represents a comprehensive examination of Victoria’s residential parks sector to date. Over the past year, the research team has:

  • Conducted surveys with residents and operators across metropolitan and regional Victoria
  • Conducted in-depth interviews with industry
  • Reviewed legal and policy frameworks in other jurisdictions
  • Analysed industry operating practices, contracts and market dynamics

This collaborative approach has ensured the research captures diverse perspectives and experiences from across the residential parks community.

Acknowledgements

This research was commissioned by the Victorian Government as part of its commitment to strengthening protections for residential park communities. We are grateful to the many individuals and organisations who contributed to this work, including:

  • The Victorian Government for initiating and supporting this important work
  • The residents who shared their stories and experiences
  • Park operators who participated in surveys and interviews
  • Community organisations and advocates, including Housing Action for the Aged Group (HAAG) and Manufactured Home Owners Association(MHOA) who provided insight and advice on research methods and the overall project
  • The Office of the Commissioner for Residential Tenancies for their partnership throughout this project

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