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Ensuring that consumers experiencing vulnerability are helped not hindered by business practice, policy and regulation is a long-standing challenge for all sectors. Our research for the Australian Energy Regulator (AER) explores leading approaches internationally, examples of initiatives working closer to home, and opportunities to take Australia towards fairer and more inclusive markets for all consumers.
Exploring-regulatory-approaches-to-consumer-vulnerability-A-CPRC-report-for-the-AER
Consumer Wellbeing
February 13, 2025
There has been a lot of ink spilled on Australia’s “cost of living crisis”. Governments across our nation, and beyond, are looking for measures to deliver relief. To put dollars back in the pockets of households and individuals.
Consumer Law
September 12, 2024
While there are some positive developments the fragmented approach potentially leaves crucial gaps in protecting Australians' digital rights.
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