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Ensuring that consumers experiencing vulnerability are helped not hindered by business practice, policy and regulation is a long-standing challenge for all sectors. Our research for the Australian Energy Regulator (AER) explores leading approaches internationally, examples of initiatives working closer to home, and opportunities to take Australia towards fairer and more inclusive markets for all consumers.
Exploring-regulatory-approaches-to-consumer-vulnerability-A-CPRC-report-for-the-AER
Consumer Law
March 15, 2024
2024 Ruby Hutchison Memorial Lecture
AI Artificial Intelligence
March 15, 2024
As consumers, can we truly trust the information we receive from AI or is it just nudging us towards particular views and biases?