NEW RESEARCH | Australian consumers in their own words
New research from the Consumer Policy Research Centre outlines how people across Australia describe their experiences and expectations of how business treat them.
NEW RESEARCH | Duped by Design - Dark patterns in Australia
CPRC’s new research report explores this question by looking into the Australian experience of manipulative online design known as dark patterns. Dark patterns steer choices in ways that benefit businesses but can leave consumers worse off.
WEBINAR | Duped by design
Join us for a webinar where we’ll be providing an insight into the types of dark patterns and the harms they’re causing to Australian consumers.
NEW RESEARCH | From search to sale: Navigating the Victorian Property Market
New research into the Victorian Property Market highlights difficulties consumers facing buying the biggest purchase of their lives.
New website | CPRC Outreach continues | Policy reforms over Summer
Here we are at the pointy end of February, and it has been a while between updates – with much activity to report on.
Announcing the Appointment of New CEO, Erin Turner
Consumer Policy Research Centre is pleased to announce the appointment of Erin Turner as the organisation’s incoming Chief Executive Officer.
CPRC Board Announcement
The Board of the Consumer Policy Research Centre today announces that our CEO, Lauren Solomon, has resigned and will be leaving CPRC at the end of this year to explore new endeavours and spend time with family in NSW.
Consumer Policy Connect Update
In our first quarterly newsletter for the year, we begin with great optimism for 2021. As borders slowly open, people are cautiously making more plans, and consumer sentiment has surged to levels not seen since 2010.
Professor Maureen Brunt AO Essay Prize
The Professor Maureen Brunt AO Essay Prize is an annual initiative of Consumer Policy Research Centre, which asks Honours, Masters and PhD students to explore a key current challenge for consumer policy development.
Consumer Policy Connect Update #4
It is very moving to reach the end of 2020 and reflect on the tenacity shown by the Australian community this year in the face of the COVID-19 pandemic and recession.
Monthly Policy Briefing: Consumers and COVID-19: From Crisis to Recovery
Today we are releasing our Monthly Policy Briefing (October results) for the Consumers & COVID-19: from crisis to recovery research initiative.
Consumer Policy Connect Update #3
With Victorians reconnecting with loved ones and some warmer weather on the way, we’re taking stock and giving thanks to all those who made sacrifices to get us to this point.
Monthly Policy Briefing: September Results
Following on from the September Results Snapshot, today we are releasing our Monthly Policy Briefing for the Consumers & COVID-19: from crisis to recovery research initiative.
Consumers and COVID-19: September Results Snapshots
A tale of two homes: Australia's housing market divides the population
Monthly Policy Briefing- Consumers and COVID-19: From Crisis to Recovery
Following on from the August Results Snapshot, today we are releasing our Monthly Policy Briefing for the Consumers & COVID-19: from crisis to recovery research initiative.
Monthly Policy Briefing: August Results Snapshot
Telco woes plague nation - Australians living with disability experiencing worst service from providers during COVID-19 stress.
July Briefing - Consumers and COVID-19: From Crisis to Recovery
Today we are releasing our July briefing for the Consumers and COVID-19: from crisis to recovery research initiative.
Young people facing debt tsunami as they borrow from their future to make ends meet
New consumer data released today by the Consumer Policy Research Centre (CPRC) investigates the experience of consumers during the three months from May to July and raises serious alarms about the debt tsunami facing young people (18-34) as they try to make ends meet during COVID-19.
June Briefing: Consumers and COVID-19: From Crisis to Recovery
Today we are releasing our June briefing for the Consumers and COVID-19: from crisis to recovery research initiative.
New Report: The experiences of older consumers: towards markets that work for people.
At today's virtual forum Building Markets That Work for People, CPRC Senior Research and Policy Manager, Ben Martin Hobbs will be launching CPRC's latest research report - The Experiences of Older Consumers: Towards Markets that Work for People.
New Research: Consumers and COVID-19: From Crisis to recovery.
The Consumer Policy Research (CPRC) team today launches our latest report Consumers and COVID-19: from crisis to recovery including the first findings from our monthly nationwide survey.
Building Markets that Work for People
Are markets today meeting the needs of older consumers? How can we design fairer, ore inclusive markets, during and beyond COVID-19?
New CPRC Research Report to launch at Building Markets that Work for People Virtual Forum
At our upcoming forum, CPRC Senior Research and Policy Manager, Ben Martin Hobbs will be launching CPRC's latest research report - The Experiences of Older Consumers: Towards Markets that Work for People.
Early bird pricing ends this week! Building Markets that Work for People
Early Bird Tickets on sale now until Friday 12 June!
Early bird tickets on sale now! Building Markets that Work for People
The lives of consumers are changing on an unprecedented scale as COVID-19 exposes the frailties of existing consumer markets that often don't meet the needs of the people they are meant to serve. It is a critical time to shape emerging thinking on how to improve outcomes for consumers, and the role of market stewards across the sectors.
Save the date! 7 - July: Building Markets that Work for People
At the very heart of CPRC’s work is our role as an interconnector between sectors. Now more than ever we must remain socially connected, despite our physical distance. In 2020, our planned Policy Connect Event Series is going ahead but in a virtual setting.