FOR RELEASE: 29 MAR 2023
6 OUT OF 7 AUSTRALIANS DON’T FEEL THEIR DATA IS SAFE WITH BUSINESSES
CPRC has found that most Australians don’t feel businesses are doing enough to keep their data safe. While 84% agree a company should be responsible for keeping their data safe, only 15% of Australians feel businesses are doing enough to protect their privacy.
FOR RELEASE: 02 MAR 2023
Good news for consumers – ACCC report only the beginning for greenwashing reform
CPRC has welcomed the release of the ACCC’s ‘Greenwashing by businesses in Australia’, as a pivotal step to improving the green marketing mess that consumers face.
FOR RELEASE: 16 FEB 2023
Privacy Act Review a chance to move consumer protection into digital age
CPRC welcomes the opportunity to reform Australia’s privacy laws for the digital age
FOR RELEASE: 21 DEC 2022
Cost of Living Draining Savings for Victorians
Victorians are dipping into savings, borrowing money from friends and are more likely to be delaying health care
FOR RELEASE: 1 DEC 2022
It’s not easy being green for consumers
New research finds Australians doubt the authenticity of environmental claims — with good reason.
FOR RELEASE: 31 OCT 2022
Energy concessions failing to reach low income Australians
At least 1 in 5 eligible low-income households in the National Energy Market are not receiving their energy concession
FOR RELEASE: 27 Sept 2022
Unfair business practices stopped in EU but not Australia
New report shows why Australians needs stronger consumer protections.
FOR RELEASE: 8 June 2022
New protections needed to stop online designs that hurt consumers
New research shows 83% of Australians have experienced negative consequences from dark patterns.
FOR RELEASE: 14 May 2022
From search to sale: Navigating the Victorian Property Market
New research from the Consumer Policy Research Centre finds that people buying property do not have access to accurate information about the price and quality of a property before they buy. More than a quarter reported they experienced underquoting during their purchase experience.
FOR RELEASE: 16 December 2021
Stuck in the 90's: Our analogue consumer laws need an overhaul for the digital checkout age
With the COVID-19 pandemic sharply accelerating the trend toward more online and digital shopping, Australia’s only consumer-focused think tank, the Consumer Policy Research Centre, has taken a stark look at the differences between the consumer experience at the checkout today and in the 1990s.
FOR RELEASE: 17 November 2021
Taking a wellbeing approach to consumer outcomes
The Consumer Index could, for the first time, provide policymakers and regulators a more complete picture of consumers’ experiences and the outcomes that matter to them across essential service markets, one that would complement traditional economic measures of market performance
FOR RELEASE: 21 September 2021
Telcos and credit providers fail consumers during COVID-19, says new scorecard
Telecommunications and credit and personal finance providers were found to be joint wooden spoon winners in a 2020 Sector Scorecard developed by Consumer Policy Research Centre and Roy Morgan.
FOR RELEASE: 1 December 2020
Consumer groups call for radical overhaul of privacy laws
Consumer groups have called for a radical overhaul of privacy laws to provide greater protections for consumers to counterbalance the increased use and exploitation of big data by business and industry.
FOR RELEASE: 26 November 2020
Young people wading in a sea of debt
Young people wading in sea of debt as they bear the brunt of COVID-19
FOR RELEASE: 21 September 2020
Telco woes plague nation
Australian’s living with a disability experiencing worst service from providers during COVID stress.
FOR RELEASE: 18 August 2020
Young people face debt tsunami as they borrow from their future to make ends meet
May to July research from CPRC.
FOR RELEASE: 11 August 2020
Free webinars to help regional Victorians take control of their energy bills.
FOR RELEASE: 20 April 2020
Support and resources to manage energy bills as consumers spend more time at home and face sky-rocketing utility bills
With 2 in 3 Australians already experiencing some level of financial stress, the knock-on effects of COVID-19 will expose many more Victorians to financial vulnerability
FOR RELEASE: 30 January 2020
Older Australians left abandoned and confused by home care system
Consumer research centre releases latest report – Choosing care: the difficulties of navigating home care.
FOR RELEASE 1 July 2019
ACCC Digital Platforms Report
CPRC welcomes the ACCC Digital Platforms Inquiry Final Report
FOR RELEASE: 29 May 2019
CPRC research finds Australian consumers in the dark when it comes to data free-for-all
New report highlights current business practices and necessary reforms to prepare Australia for the Fourth Industrial Revolution
FOR RELEASE: 25 February 2019
The renter’s journey
Renters must be at centre of reforms, CPRC report finds
FOR RELEASE: 17 October 2018
But are they any good?
Consumers need a sunlight remedy – we’re still in the dark when it comes to quality of service