Meet the team
Our team is comprised of a number of curious, committed and collaborative people with expertise spanning public policy, consumer engagement and outreach, regulation, law reform, psychology and social policy.
We recognise the importance of diversity in skills and understanding when tackling complex policy challenges, and this is a significant reason we often collaborate through our work – building shared understanding of benefits and risks of various approaches to consumer policy.
Chief Executive Officer
Erin Turner is a consumer advocate that has worked with a broad range of governments and regulators to make markets fairer for Australians.
She joined CPRC in March 2022, bringing experience in governance, policy, communications and research. Erin most recently led the advocacy and communications team at consumer group CHOICE and previously worked for not-for-profits including ACCAN and the CBAA.Erin has a Bachelor of Arts and a Master of Politics and Public Policy. Erin is currently a board member of the Australian Financial Complaints Authority (AFCA) and the Chair of the Financial Rights Legal Centre.
Policy and Program Director – Consumers in a Digital World
Chandni joined CPRC in July 2021, bringing compliance and community engagement experience from various state and federal agencies. She most recently designed and led the online compliance initiative for product safety at the ACCC, working closely with digital marketplaces to deliver safer outcomes for Australian consumers.
She also brings a global perspective from experience in the Strategic Communications arm of the United Nations, and most recently leading global consumer policy development in product recall effectiveness at the OECD.
A tech geek earlier in her career, she’s passionate about digital products and markets that are safe, accessible, and meaningful for consumers. But also loves high quality analogue style paper and notebooks.
Chandni holds a Bachelor of Information Technology (Information Systems) and a Master of Business (specialising in public relations).
Chandni leads CPRC’s Consumers in a Digital World workstream and can be reached at: email@example.com.
Policy and Program Director – Consumer Wellbeing
Kristal joined CPRC in July 2021 bringing with her extensive experience in the energy and water sectors. She most recently worked for the federal government on a range of energy issues from electricity and gas pipeline regulation through to residential energy efficiency measures. Before that she worked at the Public Interest Advocacy Centre as part of their Energy and Water Advocacy team.
Kristal has worked across academia, government, and not-for-profit sectors. She is passionate about ensuring cities and infrastructure work for people and are designed and managed to support peoples social and economic opportunities.
Kristal has a Bachelor of Science, Honours (Parasitology) and Master of Integrated Water Management. She is currently studying an MBA in Social Impact.
Kristal leads CPRC’s Consumer Wellbeing workstream and can be reached at: Kristal.firstname.lastname@example.org
Ben Martin Hobbs
Senior Research and Policy Manager
Ben joined CUAC from Chancellery Operations at the University of Melbourne, where he worked closely with the Vice Chancellor and senior chancellery staff on communications and research projects. Ben also has experience working for the research-based strategy consultancy Andrews Group, and was policy intern at Goodstart Early Learning.
During his Masters studies, Ben developed a particular interest in behavioural economics – the field exploring why individuals make seemingly irrational decisions – and the implications of this for policymakers. Outside work Ben is a keen musician, enjoys smoking brisket, getting outdoors and travelling whenever possible.
Ben holds a Master of Public Policy and Management and a Bachelor of Arts (Hons) from the University of Melbourne.
Ben can be reached at: email@example.com
Zita van Zanten
Zita joined CPRC in May 2021, bringing with her a passion to support the team at CPRC to reach their full potential. Zita has worked in supporting roles for more than 15 years after finishing her Masters in English and Scandinavian studies. She has worked for large companies including Diageo, BP, Johnson&Johnson and Suncorp Bank and enjoyed her time at smaller companies too, including UniQuest at University of Queensland and Archipelago Architects.
Zita brings with her a broad experience in administration, office management, marketing, event and project management. Working for a not-for-profit like CPRC gives her the environment to share her care for community and justice.
Zita can be reached at: firstname.lastname@example.org