CPRC submission to the Financial Services Royal Commission

CPRC recommended the Royal Commission give regard to our Five Preconditions of Effective Consumer Engagement report in developing recommendations. CPRC also recommended a consumer facing measure might provide a useful tool to help rebuild accountability to consumers and trust in the banking and financial sector in light of the findings of the Financial Services Royal Commission.

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Research Areas
Consumer Policy Research Centre

The Home

Consumer Policy Research Centre

Living Online

Consumer Policy Research Centre

CPRC Annual Consumer Index

Consumer Policy Research Centre

Making Consumer Decisions Easier & Fairer

Consumer Policy Research Centre

When Things Go Wrong