This submission highlights key findings from CPRC’s 2020 report Choosing care: the difficulties in navigating the Home Care Package market (attached at Appendix A) as they apply to the consultation paper, particularly relating to in-home care. Our report draws on collaborative research between CPRC and an academic research team, comprising Dr Braam Lowies, Professor Christine Helliar, Professor Kurt Lushington and Dr Rob Whait from the University of South Australia (UniSA). This research provides quantitative evidence about how people navigate the Home Care Package (HCP) system, as well as their views on proposed improvements and structural changes to the system.

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