Report


The case for a consumer
wellbeing approach in Australia


Following an era of essential service deregulation, many have questioned whether


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Media Release



FOR RELEASE:26 November 2020

Young people wading into a sea of debt as they bear the brunt of COVID-19

Consumer data released today by the Consumer Policy Research Centre (CPRC) reveals a growing proportion of young Australians left vulnerable as they face a future of mounting debt due to the lasting impact of COVID-19.After 6 months of steep financial challenges, many young consumers have turned to unsustainable practices to get by, including a growing reliance on loans and credit card/buy-now-pay-later services, borrowing from family and friends, and drawing down on limited available capital. The numbers of young people seeking payment assistance and missing basic household bill payments are on the rise.

Events

Jul 7, 2020

Building Markets That Work for People

CPRC’s first virtual event with The Wheeler Centre hosted leading advocates, researchers, and regulators exploring the experience of older consumers…

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Nov 19, 2019

Data (R)Evolution

Consumer data is a major input to production. Data R(E)volution brought together those working on the frontier of research, technology…

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Feb 25, 2019

The Renter’s Journey Forum

Taking a consumer-centric approach to reform of the rental market is critical to overcoming long-standing power imbalances. This event brings…

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Nov 19, 2019

Presentation to Euroconsumers International Forum

Digital innovation and effective regulation is a global challenge. CEO Lauren Solomon delivered an address to Consumer Power 2019 –…

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Mission: compostable

Consumers shouldn’t be left feeling overwhelmed and unable to work out what is the right option...
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The consumer experience of green claims in Australia

The consumer experience of green claims in Australia Online and off, consumers are bombarded with claims...
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Submission on Protections for consumers of Distributed Energy Resources: Consultation paper

The current consumer protection framework is not fit for purpose to support consumers with distributed energy...
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The barriers and potential enablers of electric vehicle uptake in Australia

The barriers and potential enablers of electric vehicle uptake in Australia This working paper covers the...
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What can we do to improve green claims for consumers?

What can we do to improve green claims for consumers? Date: Tue 6 December 2022Time: 4PM...
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Submission on loot boxes – Parliamentary Inquiry into online gambling and its impacts on those experiencing gambling harm

Given the growing importance of the gaming sector and evidence showing the harm of ‘gambling style’...
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Submission – Privacy Legislation Amendment (Enforcement and Other Measures) Bill 2022

CPRC generally supports the proposed amendments in Privacy Legislation Amendment (Enforcement and Other Measures) Bill 2022....
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Mind the Gap

Mind the Gap Identifying the gap between energy concession eligibility and concessions received Ensuring low-income consumers...
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Aboriginal private rental access in Victoria: “excluded from the start”

The Aboriginal Private Rental Access Project (APRAP) seeks to address systemic problems and other access barriers...
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Submission to the Productivity Commission: Australia’s Data and Digital Dividend

Innovation in data and digital services is not an end in itself. Innovation must be guided...
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How Australia can stop unfair business practices

How Australia can stop unfair business practices Unfair business practices cause consumer harm but currently, there’s...
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Rethinking Penalties

You can’t fix everything with a hammer. Often more than one tool or tradesperson is required...
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Submission to ACCC: Digital Platform Services Inquiry on social media services

CPRC supports ACCC’s consideration of the impacts of social media services on Australian consumers as part...
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Imagining an unfair trading prohibition

What could an unfair trading prohibition look like in Australia?
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Submission to Treasury Laws Amendment (Competition and Consumer Reforms No. 1) Bill 2022: More competition, better prices

The level of penalties in the competition and consumer law matter. Setting them at the right...
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Australian consumers in their own words

CPRC's research report Australian consumers in their own words examines key themes and consumer concerns from...
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Duped by design – Dark patterns in Australia

CPRC webinar provides an insight into the types of dark patterns being used in Australia and...
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