Report


The case for a consumer
wellbeing approach in Australia


Following an era of essential service deregulation, many have questioned whether


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Media Release



FOR RELEASE:26 November 2020

Young people wading into a sea of debt as they bear the brunt of COVID-19

Consumer data released today by the Consumer Policy Research Centre (CPRC) reveals a growing proportion of young Australians left vulnerable as they face a future of mounting debt due to the lasting impact of COVID-19.After 6 months of steep financial challenges, many young consumers have turned to unsustainable practices to get by, including a growing reliance on loans and credit card/buy-now-pay-later services, borrowing from family and friends, and drawing down on limited available capital. The numbers of young people seeking payment assistance and missing basic household bill payments are on the rise.

Events

Jul 7, 2020

Building Markets That Work for People

CPRC’s first virtual event with The Wheeler Centre hosted leading advocates, researchers, and regulators exploring the experience of older consumers…

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Nov 19, 2019

Data (R)Evolution

Consumer data is a major input to production. Data R(E)volution brought together those working on the frontier of research, technology…

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Feb 25, 2019

The Renter’s Journey Forum

Taking a consumer-centric approach to reform of the rental market is critical to overcoming long-standing power imbalances. This event brings…

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Nov 19, 2019

Presentation to Euroconsumers International Forum

Digital innovation and effective regulation is a global challenge. CEO Lauren Solomon delivered an address to Consumer Power 2019 –…

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Latest Publications


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Recap: The sky didn’t fall in

Lauren Levin’s eye-opening presentation on gambling harm prevention demonstrates just how much Australian regulators and politicians...
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The sky didn’t fall in

Date: Thu 7 September  2023Time: 12.00 -1.15 PM AESTLocation: Online webinar Registration closed Read recap here...
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Submission to ACCC Digital Platforms Inquiry – Data Brokers

Data brokers are mining and refining our data and then sharing and selling it to the...
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Submission to DISR – Safe and responsible AI

As AI and new technologies quickly evolve, the Federal Government should focus on creating a legal...
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Banning telemarketing under the Victorian Energy Upgrades program

No one should be subject to unwanted high-pressure sales tactics in their own home. Telemarketing and...
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Submission to the Senate Inquiry – Greenwashing

Australians are bombarded with claims about green and sustainable features of products and services. Marketers and...
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LET’S GET REAL ABOUT PRIVACY PROTECTIONS

Why real estate agents must be held to the same privacy standards as others
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Consumer issues in Victoria

Victorian Consumer Survey Problems, complaints and resolutions CPRC surveyed Victorians to understand their experiences as consumers....
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Submission to the Productivity Commission’s Philanthropy Inquiry

Getting the settings right for philanthropy will make Australia a more generous, connected, and supportive country....
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Submission to Select Committee into the Provision of and Access to Dental Services in Australia

CPRC’s forthcoming research report drawing from CPRC’s Victorian Consumer Survey explores problems reported with purchases over...
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Join us on Mastodon

We are on Mastodon. - join us CPRC@mas.to
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Submission to the Attorney-General: Privacy Act Review Report

It’s time to introduce privacy laws that work to actively protect Australians in the digital economy....
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Not a fair trade – consumer views on how businesses use their data

Not a Fair Trade Consumer views on how businesses use their data This working paper explores...
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Why businesses need to keep consumers safe and treat their data with care

In whose interest? Why businesses need to keep consumers safe and treat their data with care...
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Submission to the Senate Inquiry – International digital platforms

Australians are currently navigating a digital economy which has not been designed with their best interests...
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Submission to Australian Association of National Advertisers Environmental Claims Code

Consumers are frequently being shown green claims online and off. Yet, the quality of these claims...
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Submission to Designing ReMade in Australia Discussion paper

Encouraging greater uptake of recycling and the creation of a circular economy are important steps to...
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Submission to Treasury consultation on Climate-related financial disclosure

Consistent disclosure of climate related risks is an important step towards all actors in our economy...
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