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Our submissions

Engaged in multiple sectors, our team conducts rigorous consumer and policy research to uncover market failures and consumer harm. We actively collaborate with partners, leveraging national and international perspectives to identify and understand issues within markets. By openly sharing insights, we contribute to the creation of impactful policy solutions, fostering momentum for positive change and advocating for consumer welfare.

June 2, 2021

CPRC Submission on CDR Rules – Joint Accounts and Peer-to-Peer in Energy

CPRC’s submission outlines our position opposing the proposed default approach to joint accounts and raising questions about the proposed peer-to-peer structure for energy markets.

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August 2, 2021

Submission to The Treasury’s Consumer Data Right Amendments (version 3)

CPRC urges Treasury to heed the concerns of consumer organisations and take appropriate steps to mitigate risks to consumers through the development of these rules to achieve what was originally intended for Consumer Data Right (CDR) – giving consumers greater control over their data.

August 26, 2021

Submission to Treasury: Consumer Data Right – Strategic Assessment

CPRC believes that while an economy-wide consumer data right strategy has the potential to bring benefits to all Australians, it’s development and implementation should be thoughtful and reflective of the needs of consumers. Appropriate steps need to be put into place to mitigate risks to consumers to achieve what was originally intended for Consumer Data Right (CDR) – giving consumers greater control over their data.

December 8, 2021

Submission to The Attorney-General’s Department: Online Privacy Bill

We urge the Government to prioritise and fast-track the review of the Privacy Act to address the increasing ubiquity of data collection, use and disclosure in the economy that goes beyond the scope of the specific industry sectors captured within the proposed OP Code.

January 10, 2022

Submission to The Attorney-General’s Department – Privacy Act Review – Discussion Paper

CPRC welcomes the progress on the review of the Privacy Act. CPRC has a keen interest in how Australia’s privacy protection framework can be reformed so it offers modern, robust protections that ensure Australian consumers, and our overall society, are better off as the Fourth Industrial Revolution continues to gather momentum.

March 24, 2022

Productivity Commission: Australia’s productivity performance – Call for submissions

CPRC believes that the Productivity Commission should take a broader view of how to improve productivity, ensuring that benefits are spread evenly across all consumers. Applying a wellbeing approach to its inquiry and any recommendations to improve productivity in Australia will reduce consumer harms especially for people who experience vulnerability.

May 18, 2022

Submission: Statutory Review of the Consumer Data Right – Issues Paper

In its submission on the Statutory Review of the Consumer Data Right, CPRC recommends the Government to use the review to consider a set of measures to ensure a more consumer-centric implementation of CDR

November 7, 2022

Submission – Privacy Legislation Amendment (Enforcement and Other Measures) Bill 2022

CPRC generally supports the proposed amendments in Privacy Legislation Amendment (Enforcement and Other Measures) Bill 2022. Setting penalties at the right level will ensure that more businesses will seriously consider effective strategies to reduce the risk of data breaches. However, the proposed amendments to the legislation are still limited in scope and remain far from the privacy protections that Australians deserve and that consumers in other comparative jurisdictions have enjoyed for several years. In particular, CPRC asks the Federal Government to: amend the legislation so the regulator can consider penalties for all data breaches, not just when incidents are serious or repeated commission an independent review of the regulator to ensure it is adequately resourced to enforce these penalties, including undertaking proactive surveillance ensure the ongoing review of the Privacy Act includes safeguards on how data is collected, shared, and used by businesses.

May 20, 2022

Submission: Positioning Australia as a leader in digital economy regulation – Issues Paper

Australia urgently needs an inclusive strategy for AI and Automated Decision-Making (ADM) that considers the interests of all citizens. The Consumer Policy Research Centre (CPRC) suggests establishing a consumer-centric framework for innovation, resolving policy issues related to data protection, integrating cost-benefit analysis, enforcing a 'duty of care' for consumer data, overseeing emerging technologies, and providing clear consumer redress pathways to enhance consumer protection in the AI and ADM landscape.

September 15, 2022

Submission to ACCC: Digital Platform Services Inquiry on social media services

CPRC supports ACCC’s consideration of the impacts of social media services on Australian consumers as part of its digital platform services inquiry. Entities that profit from social media need to have adequate obligations and expectations placed on them, given the significant use of social media by Australian consumers.

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