Engaged in multiple sectors, our team conducts rigorous consumer and policy research to uncover market failures and consumer harm. We actively collaborate with partners, leveraging national and international perspectives to identify and understand issues within markets. By openly sharing insights, we contribute to the creation of impactful policy solutions, fostering momentum for positive change and advocating for consumer welfare.
January 23, 2020
This submission highlights key findings from CPRC’s 2020 report Choosing care: the difficulties in navigating the Home Care Package market (attached at Appendix A) as they apply to the consultation paper, particularly relating to in-home care.
March 16, 2018
CPRC broadly supports the steps taken by the AER to increase consumer comprehension, comparability and switching through the development of the Retail Pricing Information Guidelines. Developing a regulatory and policy environment which is iterative and informed by ongoing consumer research will ultimately assist in delivery of evidence-based interventions to improve outcomes from consumer engagement through time.
December 17, 2020
The Residential Tenancies Regulations, and the wider reforms to the Residential Tenancies Act 1997 (RTA), have the potential to transform people’s experience of renting in Victoria. They represent one of the most important consumer reforms in recent decades, by creating the basis for a fairer rental market with increased consumer protections. CPRC strongly supports the Victorian Government’s intent for the reforms to address ‘the reality that a growing proportion of Victorians are priced out of home ownership and likely to rent for longer periods of time’, and that there is ‘consequently a need to rebalance the market through additional protections for a highly diverse population of renters’.
March 2, 2022
Our response to the Interim Report focuses on how CPRC research can inform the design and implementation of the proposed reforms, which aim to improve outcomes and engagement with tenants and enhance governance to ensure regulators take a market stewardship approach.
October 19, 2022
The Aboriginal Private Rental Access Project (APRAP) seeks to address systemic problems and other access barriers Aboriginal people encounter in accessing private rental.
December 16, 2022
More Australians are renting and for longer. Rental reform is required to ensure that people who rent have adequate protections, access to redress, and safe, energy efficient and healthy homes. The Consumer Policy Research Centre (CPRC) has previously conducted research on renters’ experiences as well as extensive research on privacy and data protection that is relevant to renting.