Our submissions

Engaged in multiple sectors, our team conducts rigorous consumer and policy research to uncover market failures and consumer harm. We actively collaborate with partners, leveraging national and international perspectives to identify and understand issues within markets. By openly sharing insights, we contribute to the creation of impactful policy solutions, fostering momentum for positive change and advocating for consumer welfare.

December 9, 2019

Submission to Consumer Affairs Victoria Retirement Villages Act Review

Based on the survey research conducted for this submission, the Victorian retirement village market does not meet the preconditions for effective consumer engagement and a well-functioning market.

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September 12, 2019

Submission to Australian Treasury consultation on the ACCC Digital Platforms Inquiry Final Report

CPRC’s submission to the Australian Government consultation on the ACCC Digital Platforms Inquiry highlights an urgent need for reform to protect consumers.

June 4, 2019

Submission to Department of Industry, Innovation and Science – Artificial Intelligence: Australia’s Ethics Framework

We strongly support the development of an AI Ethics Framework in Australia in combination with strengthening laws and regulation to protect consumers.

May 22, 2019

Submission to ACMA: Combatting Scams – Technological Solutions Discussion Paper

CPRC strongly supports reform of the data protection, management and portability framework in Australia.

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May 22, 2019

ACCC Submission: Consumer Data Right Draft Rules (Banking) Consultation

A modern and integrated data policy framework would provide a better base from which to consider the optimal set of CDR rules for the banking sector.

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March 22, 2019

Submission to the ACCC Consultation Paper: Data Access Models for Energy Data

As noted in the Consultation Paper, the selection of energy data access model will affect the cost and operation of the Energy CDR system.

February 27, 2019

Submission to Inquiry into Treasury Laws Amendment (Consumer Data Right) Bill 2019

CPRC continued to highlight the benefit and need for the implementation of an economy-wide data protection and management framework in Australia alongside the introduction of the CDR.

February 27, 2017

Submission to the Review of Retail Grocery Industry (Unit Pricing) Code of Conduct

CPRC strongly encouraged the Treasury to remake the unit pricing legislation to continue unit pricing beyond the sunset clause in October 2019.

February 14, 2019

Submission to the Consultation on the ACCC Digital Platforms Inquiry Preliminary Report December 2018

CPRC noted the lack of an integrated framework for consumer data management and regulation in Australia and recommends a full and thorough economy-wide review of our data governance framework.

February 4, 2019

Submission to ESC’s Helping customers engage confidently in the retail energy market: Draft decision

CPRC strongly encouraged the ESC to introduce unique plan IDs on consumer factsheets, and be recognised by call centre staff to reduce consumer confusion.

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