Our submissions

Engaged in multiple sectors, our team conducts rigorous consumer and policy research to uncover market failures and consumer harm. We actively collaborate with partners, leveraging national and international perspectives to identify and understand issues within markets. By openly sharing insights, we contribute to the creation of impactful policy solutions, fostering momentum for positive change and advocating for consumer welfare.

March 25, 2020

Submission to Australian Human Rights Commission – Human Rights and Technology Discussion Paper

We first expand on three core recommendations reflecting on the broader policy environment and highlighting some of the central issues in relation to rights and needs of citizens and consumers in a data-driven society.

March 2, 2020

Submission to Code of Practice – Securing the Internet of Things (IoT) for Consumers

Our research also shows that Australians want more transparency and control in relation to how industry collects, uses and shares their data, and they expect government to regulate industry conduct in this area.

January 30, 2020

Updating Victoria’s Open Data Policy – Submission to the Department of Premier and Cabinet review of the DataVic access policy

This report finds that consumers in Australia may face a very different set of outcomes for shopping online than they have traditionally experienced in bricks-and-mortar shops.

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January 23, 2020

Submission to the Royal Commission into Aged Care Quality and Safety – Aged care program redesign: services for the future consultation paper

This submission highlights key findings from CPRC’s 2020 report Choosing care: the difficulties in navigating the Home Care Package market (attached at Appendix A) as they apply to the consultation paper, particularly relating to in-home care.

December 17, 2020

Submission to the Victorian Department of Justice and Community Safety – Residential Tenancies Regulations 2020

The Residential Tenancies Regulations, and the wider reforms to the Residential Tenancies Act 1997 (RTA), have the potential to transform people’s experience of renting in Victoria. They represent one of the most important consumer reforms in recent decades, by creating the basis for a fairer rental market with increased consumer protections. CPRC strongly supports the Victorian Government’s intent for the reforms to address ‘the reality that a growing proportion of Victorians are priced out of home ownership and likely to rent for longer periods of time’, and that there is ‘consequently a need to rebalance the market through additional protections for a highly diverse population of renters’.

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