Media Hub
Consumer Law
March 15, 2024
2024 Ruby Hutchison Memorial Lecture
AI Artificial Intelligence
March 15, 2024
As consumers, can we truly trust the information we receive from AI or is it just nudging us towards particular views and biases?
February 01, 2024
Final day of Congress and the pace remained fast and fascinating with enlightening presentations with a key focus on sustainability to close off the conference. Below are some highlights from Day 3.
Consumer news
February 01, 2024
Today the Congress was abuzz with passionate consumer advocates, experts and regulators taking a deep dive into everything from scams and AI to greenwashing and digital wallets. But at the heart of so many discussions today was the value of and the critical need to collaborate. It was recognised that collaboration both within and across borders is needed to help raise the voices on key issues impacting consumers and to learn from one another. Below are some of the highlights from Day 2!
Consumer news
December 07, 2023
The Consumers International Congress 2023, held in beautiful Nairobi, Kenya, kicked off its first day with a stellar consumer protection agenda. Officially opened by the Deputy President of Kenya, His Excellency Rigathi Gachagua, E.G.H, the theme of building a resilient future for consumers was well and truly alive through the panel discussions and the conversations throughout the day. Below are some of the highlights from an action-packed Day 1!
CPRC News
September 27, 2023
At CPRC, we are committed to understanding emerging and new issues. To help keep our organisation up-to-date, we’re thrilled to announce that we are embarking on a brand refresh
Gambling Harm
September 13, 2023
Lauren Levin’s eye-opening presentation on gambling harm prevention demonstrates just how much Australian regulators and politicians can learn from their European counterparts.
Data Online
June 07, 2023
Wondering if your agency should use a website builder with or without white labeling? This post will explore 11 reasons why you should be using a white label website builder from now on.
Dark Patterns
December 22, 2022
The recent $245 million Federal Trade Commission settlement with Fortnite on alleged use of dark patterns is the wake-up call many consumer advocates have been anticipating worldwide.
Green Claims
December 12, 2022
Consumers shouldn’t be left feeling overwhelmed and unable to work out what is the right option because of poor quality and potentially misleading green claims.
Consumer Law
September 21, 2022
Often more than one tool or tradesperson is required to fix the many repairs that can go wrong in your home. You may need smaller tools for smaller problems, specialists for more complex problems and different materials to help repair what’s broken. The same approach applies to how we keep our markets fair and safe.
Data
December 17, 2021
2020 has been a year like no other. The COVID-19 pandemic and associated health measures have affected us all, be it directly or through our families and friends and across our communities. COVID-19 has also affected our experiences as consumers in some way, shape or form – be it the impacts of product shortages, higher prices and cancellations; increased reliance on essential services like energy and telco; being forced to take on debt to manage losses of income; or the increased use of online and data-driven technologies, products and services.