Media Hub
CPRC News
July 31, 2026
Consumer Policy Research Centre is looking for a Content Producer and a Media & Communications Advisor. Applications for both roles close 14 August.
Consumer Law
April 30, 2026
You might have heard of the terms "unfair trading", "unfair trading practices" or "unfair business practices", but what do these terms actually mean for you in your day to day life at the shops or accessing services like a mechanic?
Consumer Law
April 30, 2026
Following in the footsteps of the UK, EU, US and Singapore, the Australian Federal Government have introduced an Unfair Trading Prohibition to the Australian Parliament.
Consumer Law
April 01, 2026
"A ban on unfair trading practices has been over 10 years in the making"
Consumer Wellbeing
February 13, 2025
There has been a lot of ink spilled on Australia’s “cost of living crisis”. Governments across our nation, and beyond, are looking for measures to deliver relief. To put dollars back in the pockets of households and individuals.
Consumer Law
September 12, 2024
While there are some positive developments the fragmented approach potentially leaves crucial gaps in protecting Australians' digital rights.
July 11, 2024
Our project aims to fill this gap by providing an in-depth understanding of the consumer decision-making process. We will investigate how consumers navigate the plethora of information and marketing messages they encounter at the point of display or purchase.
Consumers in digital world
June 05, 2024
Recently, trusted Government departments have celebrated the reported downturn in financial losses from scams in Australia. Sounds good, right? We are all getting savvier, we are all onto scammers. Or are we? I recently had a brush with a scammer which got me thinking about these reports and what the numbers mean.
Consumer Law
March 15, 2024
2024 Ruby Hutchison Memorial Lecture
AI Artificial Intelligence
March 15, 2024
As consumers, can we truly trust the information we receive from AI or is it just nudging us towards particular views and biases?
February 01, 2024
Final day of Congress and the pace remained fast and fascinating with enlightening presentations with a key focus on sustainability to close off the conference. Below are some highlights from Day 3.
Consumer news
February 01, 2024
Today the Congress was abuzz with passionate consumer advocates, experts and regulators taking a deep dive into everything from scams and AI to greenwashing and digital wallets. But at the heart of so many discussions today was the value of and the critical need to collaborate. It was recognised that collaboration both within and across borders is needed to help raise the voices on key issues impacting consumers and to learn from one another. Below are some of the highlights from Day 2!
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