“Don’t be a jerk” laws – consumer group response: Video News Release

Consumer Policy Research Centre CEO Erin Turner responds to Albanese Government announcement 

Consumer Policy Research Centre CEO Erin Turner

Video grabs are available of Consumer Policy Research Centre CEO Erin Turner responding to the Albanese Government’s introduction of an Unfair Trading Prohibition to parliament.

Erin Turner and Chandni Gupta are also available for interview.

Consumer Policy Research Centre (CPRC) CEO, Erin Turner:

“A ban on unfair business practices has been a missing part of our Australian consumer law for a long time. It’s shocking that businesses have been able to treat customers unfairly for so long and we’re glad to see the Albanese Government take action to set a baseline for fair behaviour in Australian consumer markets. An Unfair Trading Prohibition means Australians will not be tricked or trapped by unfair practices. Whether it’s a subscription that you can’t cancel or being upsold a junk extended warranty that gives you no extra legal protection, these laws will stop harmful practices that cost people money, time and stress.”

A “what is unfair trading?” explainer is also available at cprc.org.au

Media contact: Jonathan Brown, Ph: 0493 539 466 (No SMS available, please call) 

Further information:

A joint statement from leading consumer groups will be made available shortly. 

CPRC

Consumer Policy Research Centre (CPRC) is an independent, not-for-profit, consumer think-tank established to work with policymakers, regulators, academia, industry, and the community sector to develop, translate and promote evidence-based research to inform practice and policy change.