April 17, 2018
CPRC’s Five Preconditions of Effective Consumer Engagement report presents a conceptual framework to build consumer confidence and trust in markets and facilitate effective demand-side engagement. It explores the core preconditions that need to be present in order for consumers to effectively engage and procure products which best suit their needs.
CPRC’s Five Preconditions of Effective Consumer Engagement report presents a conceptual framework to build consumer confidence and trust in markets and facilitate effective demand-side engagement. It explores the core preconditions that need to be present in order for consumers to effectively engage and procure products which best suit their needs. Remedies and interventions for businesses, regulators and policymakers to improve supports, protections and outcomes for consumers are outlined.
October 31, 2023
Faulty cars are far too common and disrupt too many lives. This report delves deep into the repercussions of faulty cars on individuals' lives, examines the legal pathways available for those seeking remedies and explores the experience of First Nations people.
March 16, 2023
Australia’s privacy laws rely on notification and consent as the primary means of protecting consumers. The onus is on consumers to navigate complex privacy protections in a continuously complex digital economy. It is time to consider reforms that hold businesses accountable for how they collect, share and use consumer data. It is time to give regulators the power to pause and assess data practices that are causing or likely to cause consumer harm.
