Policy
In March this year CPRC began an ongoing monthly survey as part of a key research initiative Consumers and COVID-19: from crisis to recovery. We attach the foundational report released in May (Attachment A). This initiative aims to:
Worries about household expenses are common across a range of sectors
Few renters accessed their rights to support in June
Key insights for Victoria include:
Worries about household expenses are common across a range of sectors
Few renters accessed their rights to support in June
Key considerations for policymakers responding to COVID-19 include:
Consumer vulnerabilities are expanding/heightened
Immediate consumer supports need to be sustained, adapted and adjusted over the longer-term
Many consumers require cross-sector support
Industry must deliver the support that consumers have a right to access
Strong consumer protections must come alongside stimulus to build trust and confidence
