Policy
Engaged in multiple sectors, our team conducts rigorous consumer and policy research to uncover market failures and consumer harm. We actively collaborate with partners, leveraging national and international perspectives to identify and understand issues within markets. By openly sharing insights, we contribute to the creation of impactful policy solutions, fostering momentum for positive change and advocating for consumer welfare.
January 30, 2020
This report finds that consumers in Australia may face a very different set of outcomes for shopping online than they have traditionally experienced in bricks-and-mortar shops.
June 4, 2019
We strongly support the development of an AI Ethics Framework in Australia in combination with strengthening laws and regulation to protect consumers.
October 12, 2018
CPRC holds the view that the CDR should be renamed to the Data Portability/Transfer Right to more accurately reflect its functions; There is a signficant need for a whole-of-government approach to economy-wide data protection reform to address the risk of CDR data leakage outside the system; CDR data should be prevented from transfers to non-accredited third parties in the absence of reform to economy-wide data protection; Privacy by Design be embedded in the legislation by ensuring redundant data is deleted by default; Consumers should be provided with their CDR information for free without restrictions; Consumers should have access to profiling information/categories/scores observed or generated relating to them, and not limited to just accessing information that we observed or provided by the person; and, Legislating CDR participants to participate in a centralised dashboard would greatly assist consumers in managing their consent and data portability over time and especially as new sectors are brought into the CDR system.
October 12, 2018
CPRC continues to highlight the benefit and need for the implementation of economy-wide reforms in Australia alongside the introduction of the CDR.
October 2, 2018
Consumer data is a central research priority for CPRC due to the rapidly growing online marketplace, early adoption of digital technology by Australians, and the emerging benefits and risks to consumers of big data amalgamation.
September 7, 2018
It is CPRC’s view that the CDR is a positive reform in the sense that it may – with appropriate protections – provide consumers with improved access to their data and give them power to direct the transfer of their data to a nominated accredited third-party.
August 8, 2018
As a general observation in relation to current policy issues explored in this consultation, CPRC notes the current lack of consideration in the Issues Paper of the appropriate notice and consent standards for data sharing between entities, particularly if the data is identifiable or includes personal information of consumers of government services.
April 5, 2018
CPRC notes that this Inquiry and cited data practices are not occurring in isolation. One of the most significant challenges of data amalgamation and the impact on competition is that the collection, sharing and use of data is not happening within any one sector, but multiple at the same time. It is therefore important to consider not only the issues associated with genuine consent and control over collection of data but also the sharing and use – by who and for what purpose.
January 23, 2018
It is without question that effective regulation and data security is essential to establishing consumer trust and participation in Open Banking, in particular through more accurate and simple comparisons of products and services. Equally important is consumer’s trust in companies and the system, and real informed consent for Open Banking to work effectively.
June 2, 2021
CPRC’s submission outlines our position opposing the proposed default approach to joint accounts and raising questions about the proposed peer-to-peer structure for energy markets.
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