CPRC Annual Consumer Index
Making Consumer Decisions Easier & Fairer
When Things Go Wrong
An independent, non-profit, consumer think-tank established by the Victorian Government in 2016 and launched in 2017, Consumer Policy Research Centre (CPRC) undertakes consumer research independently and in partnership with others to inform evidence-based policy and business practice change.
Working closely with policymakers, regulators, academia, industry and the community sector, our vision is to deliver a fair outcome for all consumers.