Consumer Policy Research Centre (CPRC) is an independent, not-for-profit, consumer think-tank. We collaborate with policymakers, regulators, academia, industry, and the community sector to develop and promote evidence-based public interest research that informs policy change to create fairer markets for Australians.
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Directly influenced policy changes at a state and national level
A strong history of independent research with over 130 reports and submissions
Businesses are removing harmful web designs thanks to our Australia-first research into dark patterns
May 13, 2025
Deceptive and manipulative design features—known as dark patterns—are embedded into websites and apps to influence our choices, often not in our best interests. From subscription traps that make cancelling nearly impossible to pre-ticked boxes that share more of our data, these subtle yet sinister practices may appear as mild annoyances individually, but their cumulative effect is costing Australians financially, compromising privacy, and degrading online experiences.
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April 17, 2025
Australians of all ages are engaging with gaming to relax, learn or connect with friends, but common design features can leave players worse-off – 95% of Australian adult gamers encountering manipulative design practices in digital games, leading to financial losses and emotional distress.
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December 11, 2024
Renters deserve to live in a safe, healthy and energy efficient home, yet many Victorian renters face unsafe living conditions and excessive energy costs. In collaboration with Anika Legal, Consumer Action Law Centre, this research gives a clear picture of the problems Victorian renters face, based on interviews, surveys, and case studies.
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