Shaping policy to make markets fairer for all Australians

Consumer Policy Research Centre (CPRC) is an independent, not-for-profit, consumer think-tank. We collaborate with policymakers, regulators, academia, industry, and the community sector to develop and promote evidence-based public interest research that informs policy change to create fairer markets for Australians.

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The impact of our research

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Directly influenced policy changes at a state and national level

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A strong history of independent research with over 130 reports and submissions

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Businesses are removing harmful web designs thanks to our Australia-first research into dark patterns

Latest Research

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Briefing note: Briefing Note Beyond reporting: The experience of scams in Australia​

Each year, the Australian Bureau of Statistics (ABS) collects data from more than 20,000 Australians in relation to their experiences of different types of fraud, including scams.​ CPRC has worked with data released 20 March 2024 (for the 2022-23 financial year period) to present some key findings that explore the incidence and reporting of scams in Australia, and what this has looked like over the last few years.

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Briefing note: Creating a Fair Safe and Sustainable Tomorrow

From 6 to 8 December 2023, representatives from CPRC attended the Consumers International quadrennial Congress bringing together over 600 experts and advocates together online and in-person in Nairobi, Kenya. The past four years have seen consumers globally experience challenges and opportunities like never before – a global health pandemic, a surge in digital products and services, cost-of-living crisis and increasing impacts from climate change.

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We provide research services to government and regulatory bodies that want to design and operate effective consumer policy regimes that work in practice, not just in theory.

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