Consumer Policy Research Centre (CPRC) is an independent, not-for-profit, consumer think-tank. We collaborate with policymakers, regulators, academia, industry, and the community sector to develop and promote evidence-based public interest research that informs policy change to create fairer markets for Australians.
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Directly influenced policy changes at a state and national level
A strong history of independent research with over 130 reports and submissions
Businesses are removing harmful web designs thanks to our Australia-first research into dark patterns
April 17, 2025
Australians of all ages are engaging with gaming to relax, learn or connect with friends, but common design features can leave players worse-off – 95% of Australian adult gamers encountering manipulative design practices in digital games, leading to financial losses and emotional distress.
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December 11, 2024
Renters deserve to live in a safe, healthy and energy efficient home, yet many Victorian renters face unsafe living conditions and excessive energy costs. In collaboration with Anika Legal, Consumer Action Law Centre, this research gives a clear picture of the problems Victorian renters face, based on interviews, surveys, and case studies.
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September 17, 2024
Many regulators in Australia a wealth of insights in the data they hold from consumer complaints or reports to achieve better regulatory outcomes, but often the information is not easily accessible or even made public.
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