Media Hub
October 31, 2022
At least 1 in 5 eligible low-income households in the National Energy Market are not receiving their energy concession, a new report from the Consumer Policy Research Centre (CPRC) has found.
September 27, 2022
New report shows why Australians needs stronger consumer protections.
June 08, 2022
New research shows 83% of Australians have experienced negative consequences from dark patterns.
May 14, 2022
A consumer think tank released a report with ten ideas to make the process of buying a home easier for Victorians. The report from the Consumer Policy Research Centre (CPRC) has found that people buying a home do not have access to accurate information about the price and quality of a property before they buy.
December 16, 2021
With the COVID-19 pandemic sharply accelerating the trend toward more online and digital shopping, Australia’s only consumer-focused think tank, the Consumer Policy Research Centre, has taken a stark look at the differences between the consumer experience at the checkout today and in the 1990s.
November 17, 2021
In an Australian first, the Consumer Policy Research Centre - Australia’s only consumer-focused think tank – is kicking off a research series to support the development of an Index to measure how well markets are working when it comes to the wellbeing of Australian consumers.
September 21, 2021
Telecommunications and credit and personal finance providers were found to be joint wooden spoon winners in a 2020 Sector Scorecard developed by Consumer Policy Research Centre and Roy Morgan.
December 01, 2020
Consumer groups call for radical overhaul of privacy laws.
November 26, 2020
Consumer data released by the Consumer Policy Research Centre (CPRC) reveals growing proportion of young Australians left vulnerable as they face a future of mounting debt due to the lasting impact of COVID-19. After 6 months of steep financial challenges, many young consumers have turned to unsustainable practices to get by, including a growing reliance on loans and credit card/buy-now-pay-later services, borrowing from family and friends, and drawing down on limited available capital. The numbers of young people seeking payment assistance and missing basic household bill payments are on the rise.
September 21, 2020
For the fourth month running in the Consumer Policy Research Centre nationwide research initiative, consumers have reported telecommunications providers as delivering the worst customer service of all essential service providers.
August 18, 2020
New consumer data released by the Consumer Policy Research Centre (CPRC) investigates the experience of consumers during the three months from May to July and raises serious alarms about the debt tsunami facing young people (18-34) as they try to make ends meet during COVID-19.
August 11, 2020
With 1 in 3 Victorians concerned about energy bills, support is on the way for regional consumers to access their rights and reduce their costs.
