Media Hub

March 29, 2023

6 Out Of 7 Australians Don’t Feel Their Data Is Safe With Business

The latest research from the Consumer Policy Research Centre (CPRC), has found that most Australians don’t feel businesses are doing enough to keep their data safe. While 84 per cent agree a company should be responsible for keeping their data safe, only 15 per cent of Australians feel businesses are doing enough to protect their privacy.

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March 02, 2023

Good News for Consumers – ACCC Report Only the Beginning for Greenwashing Reform

The Consumer Policy Research Centre (CPRC) has welcomed the release of the ACCC’s ‘Greenwashing by businesses in Australia’, as a pivotal step to improving the green marketing mess that consumers face. CPRC CEO, Erin Turner commended the new report from the regulator and said the findings from the ACCC are in-line with CPRC research released late last year.

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February 16, 2023

Privacy Act Review a Chance to Move Consumer Protection Into Digital Age

The Consumer Policy Research Centre (CPRC) welcomes the opportunity to reform Australia’s privacy laws for the digital age with the Federal Government’s release of the Privacy Act review report and further consultation starting today.

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February 02, 2023

Buy Now, Pay later Leaving Victorian Families in Financial Pain

A recent survey on Victorian consumers shows families make up a significant proportion of Buy Now, Pay Later (BNPL) users, and shows some BNPL users take out as many as 10 loans at time, leaving them in financial stress now and later.

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December 21, 2022

Cost of Living Draining Savings For Victorians

Both renters and mortgaged homeowners in Victoria are dipping into savings, borrowing money from friends and are more likely to be delaying health care, new data from the Consumer Policy Research Centre (CPRC) shows.

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December 01, 2022

It’s Not Easy Being Green for Consumers

New research finds Australians doubt the authenticity of environmental claims — with good reason.

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October 31, 2022

Energy Concessions Failing to Reach Low-income Australians

At least 1 in 5 eligible low-income households in the National Energy Market are not receiving their energy concession, a new report from the Consumer Policy Research Centre (CPRC) has found.

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September 27, 2022

Unfair Business Practices Stopped in EU but not Australia

New report shows why Australians needs stronger consumer protections.

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June 08, 2022

New Protections Needed to Stop Online Designs that Hurt Consumers

New research shows 83% of Australians have experienced negative consequences from dark patterns.

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May 14, 2022

10 Ideas to Make the Painful Property Purchase Process Easier

A consumer think tank released a report with ten ideas to make the process of buying a home easier for Victorians. The report from the Consumer Policy Research Centre (CPRC) has found that people buying a home do not have access to accurate information about the price and quality of a property before they buy.

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December 16, 2021

Stuck in the 90’s: Our Analogue Consumer Laws Need an Overhaul for the Digital Checkout Age

With the COVID-19 pandemic sharply accelerating the trend toward more online and digital shopping, Australia’s only consumer-focused think tank, the Consumer Policy Research Centre, has taken a stark look at the differences between the consumer experience at the checkout today and in the 1990s.

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November 17, 2021

Taking a Wellbeing Approach to a Consumer Index

In an Australian first, the Consumer Policy Research Centre - Australia’s only consumer-focused think tank – is kicking off a research series to support the development of an Index to measure how well markets are working when it comes to the wellbeing of Australian consumers.

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