October 22, 2025

Renting in Reality — Renter Insights

Is the rental system working for Victorians?

Renting in Reality – Renter Insights captures the experiences of Victorian renters, affording critical insights into the pressures, gaps and opportunities shaping Victoria’s current rental system. Through this research, CPRC has developed Australia’s first Renter Confidence Index to benchmark and track changes in renter experience and confidence over time.

This report explores:

  • The lived experience of renters
  • What’s driving the gap between rental laws and lived reality
  • What shapes renter confidence and outcomes

This report is the first of our new, four-part series Renting in Reality, providing new data about what’s working and what needs to evolve in Victoria’s rental market.

Download Full Report

Renter confidence

1 in 6

Only 1 in 6 renters are very confident.

16% of renters have a confidence score of over 90, indicating good experiences in the market.

People with lower confidence scores are paying higher rents and facing financial difficulties

icon

Renting challenges

4 in 5

Four in five Victorian renters experienced at least one challenge over the past 12 months in relation to their rental arrangement (79%).

icon
icon
icon
icon

2 in 5

2 in 5 renters facing a challenge disengage by giving up, moving house or doing nothing and continuing to endure the situation (39%).

icon
icon

Families are doing it tough

icon

%

Financially struggling families scored lowest on the rental confidence index.

54% more likely to experience end of lease issues versus renters with no children

Agents can create barriers to good rental experiences

 

Through an agent

%

63% report positive relationship when dealing with agent

%

39% have unresolved issues when dealing with agent

Direct with landlord

%

83% report a positive relationship when dealing directly with landlord

%

26 % have unresolved issues when dealing directly with landlord

Where to from here?

Renting in Reality provides a baseline for assessing whether our rental policies and cultural norms are working for everyday Australians.

CPRC has developed Australia’s first Renter Confidence Index to benchmark and track changes in renter experience and confidence over time.

This index can be applied across all Australian states and territories, providing a consistent national benchmark for renter confidence and experience.

CPRC welcomes the opportunity to work further on this issue with government, regulators, policy makers, academics and the community.

If you are in one of the above groups and would like a one-on-one briefing for your organisation, contact our team today. 

Next steps

This is the first of four part series o reports examining Victoria’s rental system.

Upcoming releases will explore landlord perspectives, energy efficiency standards, and RentTech data practices.

Together, these reports will provide a comprehensive picture of how the rental system is performing.

This methodology can serve as Australia’s ongoing benchmark for whether rental policy is delivering good outcomes.

Links

Book a Briefing

Other reports

Newsletter sign-up

Sign up to receive the CPRC email newsletter

Sign up
Skip to content