Media Hub
July 26, 2019
CPRC CEO, Lauren Solomon highlighted the national and international significance of the report. The growing harms from the information and power imbalance between digital platforms and consumers requires a coordinated and significant policy response.
July 23, 2019
CPRC CEO, Lauren Solomon's opening response at the 2019 University of Melbourne Digital Citizens Conference
May 30, 2019
A Day in the Life of Data was launched on Wednesday 29 May, during CPRC’s first Consumer Policy Connect Series webinar for 2019, which featured Lauren Solomon and Brigid Richmond from CPRC, Nathan Kinch and Mat Mytka from Greater than X, and Dr Chris Culnane from the University of Melbourne’s Department of Computing and Information Systems.
May 14, 2019
Data and digital transformation in consumer markets CPRC CEO, Lauren Solomon’s presentation at the 2019 Australian Consumer Law Conference
May 01, 2019
Side Events – Monday 29 April Day one in sunny Portugal’s Consumers International Digital Hive was a stellar line up of side events, bringing together consumer groups from around the globe to discuss the importance of consumer standards in driving change.
April 30, 2019
Summit Day 1 – Tuesday 30 April Day 1 of the official Digital Hive Summit had a packed agenda covering Internet of Things and consumer protections; Artificial Intelligence accessibility and fairness; new disrupters; and, the issue of true consumer choice.
April 29, 2019
On the Digital Hive Summit we heard some similar themes discussed around the importance of trust in the new digital economy and the need for greater collaboration, knowledge and capacity building.
April 29, 2019
Consumer Wellbeing
April 09, 2019
Data is not intrinsically good nor bad. We are inundated with news reports of data breaches by the tech giants and the on-sale of our data between large corporations. But data can also be used to help address the significant issues of information asymmetry that fundamentally undermine the efficacy of markets, as first raised by George Akerlof in his seminal 1971 article, The Market for Lemons.
Consumer Wellbeing
March 27, 2019
Anita Wynne, Principal of The Information Counsel introduces the latest innovation from the FrameShift team in partnership with the Society of Consumer Affairs Professionals (SOCAP). Vulnerability is difficult to grasp and its complexity can be a barrier to understanding. This means frontline service staff can lose their confidence and misread their interactions with consumers.
Consumers in digital world
March 14, 2019
This year World Consumer Rights Day is focusing on trusted smart products, examining how the wants and needs of consumers must be central to the development of digital products and services for a #BetterDigitalWorld. Here CPRC Senior Research and Policy Officer, Brigid Richmond explores this theme in the Australian context.
Consumers in digital world
February 26, 2019
On 25 February, CPRC launched The Renter’s Journey report at the first Consumer Policy Connect Series forum for 2019, bringing together government, the community sector, industry and academia to discuss consumer-centred policy reform and innovation in the Australian private rental system.
