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October 16, 2024

Landmark ban on unfair business practices set to save Australians time, money and boost wellbeing

The Consumer Policy Research Centre (CPRC) welcomes the Albanese Government’s commitment today to legislate a ban on unfair business practices.   CPRC CEO Erin Turner said this is a watershed moment for Australian consumer rights.  

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October 11, 2024

NEW SURVEY SEEKS INPUT TO IMPROVE RESIDENTIAL PARK LIVING IN VICTORIA 

The Consumer Policy Research Centre (CPRC), in partnership with the Commissioner for Residential Tenancies, is launching a survey to understand and address challenges faced by residents in Victoria's residential parks.

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September 17, 2024

Dodgy businesses hiding in plain sight: New research

The majority of Australia’s consumer regulators are missing the opportunity to act as an early warning system for dodgy businesses, according to new research from the Consumer Policy Research Centre (CPRC).  

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August 20, 2024

Australians Trapped Paying for Unwanted Subscriptions

The latest Consumer Policy Research Centre (CPRC) study reveals Australians are struggling with subscription traps, costing them time, money, and peace of mind.

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July 10, 2024

Australians Can Lose 14 and A Half Hours A Day On Data Privacy Plight

The latest Consumer Policy Research Centre (CPRC) study reveals Australians are struggling with subscription traps, costing them time, money, and peace of mind.

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February 28, 2024

Australians in the dark on how companies track and target them, new report shows

A new report by CPRC and UNSW Sydney reveals businesses are using terms to describe data collection, tracking and sales that are confusing and unfamiliar to consumers..

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February 06, 2024

Undercover renters investigate rental standards and find breaches of basic standards

Undercover renters inspected rental homes in Victoria and found a number fell short of the state’s minimum standards required for such properties – especially at the affordable end of the rental market.

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November 20, 2023

CUTTING THROUGH THE GREEN HAZE

The latest research from the Consumer Policy Research Centre (CPRC) and the ARC Centre of Excellence for Automated Decision-Making and Society (ADM+S) found too much confusing and vague language in online advertising, urging for a ban on generic terms and stricter rules for businesses making green claims.

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September 28, 2023

Targeted Advertising Too Big To Be Missed in Privacy Act Reforms

Regarding the Government’s response to the Privacy Act review, Consumer Policy Research Centre (CPRC) Deputy CEO, Chandni Gupta said while there are several safeguards incoming, targeted advertising can’t be forgotten.

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August 31, 2023

Consumer Groups Welcome Next Step to Introduce New Fairness Laws

CPRC (Consumer Policy Research Centre), CALC (Consumer Action Law Centre), CHOICE, FCA (Financial Counselling Australia) and FRLC (Financial Rights Legal Centre) have welcomed the Federal Government’s consultation to introduce an unfair trading law for Australia. The consultation brings Australia a step closer to introducing legislation that will stop business practices that harm consumers.

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June 05, 2023

Myths Mislead Victorian Consumers About Their Right To A Refund

New research from the Consumer Policy Research Centre (CPRC) shows that 42 per cent of Victorians were given misleading information about their consumer rights. CPRC CEO, Erin Turner said that too many Victorians are being given incorrect information by businesses.

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March 29, 2023

6 Out Of 7 Australians Don’t Feel Their Data Is Safe With Business

The latest research from the Consumer Policy Research Centre (CPRC), has found that most Australians don’t feel businesses are doing enough to keep their data safe. While 84 per cent agree a company should be responsible for keeping their data safe, only 15 per cent of Australians feel businesses are doing enough to protect their privacy.

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