Engaged in multiple sectors, our team conducts rigorous consumer and policy research to uncover market failures and consumer harm. We actively collaborate with partners, leveraging national and international perspectives to identify and understand issues within markets. By openly sharing insights, we contribute to the creation of impactful policy solutions, fostering momentum for positive change and advocating for consumer welfare.
December 7, 2020
CPRC has a keen interest in how Australia’s privacy protection framework can be reformed so it offers modern, robust protections that ensure Australian consumers, and our overall society, are better off as the Fourth Industrial Revolution continues to gather speed.
November 6, 2020
CPRC welcomes the opportunity to respond to the Office of the National Data Commissioner’s (ONDC) consultation on the Data Availability and Transparency Bill 2020 Exposure Draft.
November 5, 2020
This response outlines our key concerns regarding consequences of the proposed Rules changes and offers specific suggestions where different approaches may produce better results for consumers.
October 21, 2020
The consultation proposes amendments that shift sectoral assessment and rulemaking functions away from the Australian Competition and Consumer Commission (ACCC) and into the Treasury.
September 24, 2020
This submission draws on CPRC’s commissioned and collaborative research with academics across different complex and essential service markets, highlighting key aspects that relate to choice and fairness in the telecommunications sector.
August 28, 2020
Throughout the submission we highlight areas of the CDR in energy Rules that need to be geared toward building consumer trust in data access processes and protections.
August 10, 2020
CPRC’s submission to the Royal Commission into Aged Care Quality and Safety (ACRC) referencing qualitative research funded through CPRC’s Research Pathways program.
August 7, 2020
CPRC did an ongoing monthly survey as part of a key research initiative Consumers and COVID-19: from crisis to recovery.
May 24, 2020
Our key message in responding to the Inquiry’s March 2020 Issues Paper is to emphasise that future directions for the CDR must continue to be envisaged as for the consumer, about the consumer, and seen from the consumer’s perspective.
April 21, 2020
This inquiry is a chance to provide an evidence-base for interventions that prevent concentrations of market power and drive positive consumer outcomes.